Case Manager (Sales Lead)

Company Overview

Global TekMed Holdings is dedicated to simplifying the intricate processes faced by Veterans through innovative technology and exceptional service. We take pride in honoring all Veterans by providing an unparalleled client experience and acting as their reliable partner in navigating complex procedures with skill and efficiency.

Position Overview

Global TekMed Holdings is in search of a highly driven and results-oriented Sales Lead who possesses a demonstrated history of success in one-call close sales to become a part of our team. In the capacity of Sales Lead, you will be instrumental in generating new business opportunities and finalizing sales within a dynamic and competitive landscape. This position requires outstanding communication abilities, robust sales aptitude, and the capability to quickly establish rapport with prospective clients.

SUPERVISORY RESPONSIBILITIES:

None

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Identify and engage with potential clients, nurturing relationships through effective communication and support.
• Employ strategies such as targeted cold outreach, networking and lead generation campaigns.
• Manage the case process from initial contact to resolution, ensuring that clients receive the necessary information and resources.
• Collaborate with the sales team to develop strategies for outreach and client engagement.
• Train and mentor new team members, providing guidance and support as needed.
• Complete reports on case progress, monitor key performance indicators, and maximize client satisfaction.
• Address and resolve any client issues or concerns promptly and effectively.
  
  
  

KNOWLEDGE, SKILLS, & ABILITIES:

• Previous experience in high-performing sales roles.
• Strong attention to detail and excellent follow-up skills.
• Excellent verbal and written communication skills.
• Ability to handle multiple projects, perform well under pressure, prioritize tasks, and meet deadlines.
• Ability to work independently and be self-motivated.
• Excellent Microsoft Office skills.
• Experience or familiarity with account collections processes.
• Familiarity with and proficiency in managing client data within a CRM (Customer Relationship Management) system.
  
  
  

Education & Experience

• 3 – 5 years of sales experience.
• Proven track record of success in one-call close sales, preferably in a "pipeline” sales process.
• Self-motivated and target-driven, with a strong desire to achieve and exceed sales goals.
• Ability to work in a fast-paced and dynamic environment.
• Strong problem-solving and decision-making abilities.
• Ability to adapt to changing market conditions and customer needs.
  
  
  

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

• Prolonged periods of standing or sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
  
  
  

BENEFITS:

• 401(k) Plan
• Medical Insurance
• Paid Holidays
• Paid Time off
  
  
  

We are an Equal Opportunity Employer

Global TekMed Companies (GTM) is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, veteran status, or any other applicable legally protected status or characteristic.