Technical degree or technology student in Systems Engineering, Telematics, Telecommunications, or Electronics., Minimum of 6 months experience in Call Center Technical Support., Strong communication and problem-solving skills., Ability to work in a team and handle customer inquiries..
Key responsibilities:
Provide technical support to customers via phone or chat.
Troubleshoot and resolve technical issues reported by clients.
Document and report on customer interactions and solutions provided.
Collaborate with team members to improve service quality.
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Somos MEGALINEA S.A., un grupo humano calificado que brinda soluciones especializadas de alta calidad en Recuperación de Cartera, Contact Center, Talento Humano y Procesos Operativos principalmente.
Importante empresa prestadora de servicios se encuentra en búsqueda de técnico, tecnólogo o estudiantes de carreras como Ingeniería de Sistemas, telemática, telecomunicaciones y electrónica, con experiencia de 6 meses en Call Center Soporte técnico.
Salario: SMLV + prestaciones de ley
Horarios Lunes a Viernes de 8:00am a 5:30pm, sábado medio día
Contrato a termino indefinido
¡Ofrecemos estabilidad laboral!
Required profile
Experience
Industry :
Banking
Spoken language(s):
Spanish
Check out the description to know which languages are mandatory.