Account Installation Senior Representative Remote

Ready to take the next step on your career journey? The Cigna Group is hiring an Account Implementation Senior Representative. You’ll be part of a team responsible for installing and maintaining the benefit plan information that is used and accessed both internally within the Cigna organization and externally by clients, customers and applicable parties.

PRIMARY RESPONSIBILITIES

• Configure, load and update plans into applicable pharmacy systems

• Interacts daily with the Pharmacy Implementation/Benefits Operations to implement new and renewal benefit plans and client pricing

• Works with internal service partners to update plans and configure new plans as required

• Successfully and independently manages multiple implementation/account changes of medium to high complexity

• Resolves implementation issues, questions/concerns, including benefit/product design

• Loads completion dates for specific deliverables in all appropriate systems

• Analyze pre-defined fields; read free text comments and interpret client intent, reach out to applicable internal partners to validate client intent

• Monitor and manage all aspects of the pharmacy process to ensure accurate account/change setup in applicable systems

• Ensure all transactions are clearly documented and files are easy to access

REQUIREMENTS

• High School Diploma or GED required, bachelor’s degree preferred

• Experience with various systems/platforms used in support of the installation process preferred

• Knowledge of Healthcare plans and benefit plan designs

• Experience with MS Office Suite (Word and Excel), required

• Demonstrated ability to make decisions in a fast-paced production environment, gathering information quickly, assessing options, and recommending and implementing solutions

• Ability to multi-task and organize to meet strict timelines and accuracy requirements

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 21 - 32 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.