Offer summary

Qualifications:

2+ years of experience in Revenue Operations or Sales Operations in a SaaS environment., Hands-on experience with Hubspot and familiarity with other tools like Salesforce and Gong., Strong analytical and problem-solving skills with a genuine interest in data., Self-starter who thrives in fast-paced, high-growth environments..

Key responsibilities:

Support and enhance the Deal Desk process for efficient pricing and contracts.

Maintain and optimize the CRM (Hubspot) for data quality and usability.

Drive process improvements across Sales, Marketing, and Customer Success with a focus on automation.

Support the rollout of new tools and contribute to user enablement and adoption.

Job description

About Smartcat

Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.

We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.

Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.

Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with 130% year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.

Join us in unlocking global potential, one human and agent team at a time.

Mission

We're looking for a naturally curious and self-driven Revenue Operations Analyst/Associate to join our growing team. You'll play a key role in optimizing our go-to-market processes, driving efficiency through automation, and supporting strategic revenue initiatives. If you're passionate about improving systems, love digging into data, and thrive in a fast-paced environment — especially one exploring AI and automation — we’d love to meet you.

Job Description aOutcomes:

Support and enhance the Deal Desk process to ensure pricing, approvals, and contracts are efficient and scalable
Maintain and optimize our CRM (Hubspot), ensuring data quality, consistency, and usability for GTM teams
Serve as the first line of support for internal CRM and deal management requests
Drive process improvements across Sales, Marketing, and Customer Success with a focus on automation and revenue impact
Support the rollout of new tools and processes and contribute to user enablement and adoption

Requirements:

2+ years of experience in Revenue Operations, Sales Operations, or a similar operational role in a SaaS environment
Hands-on experience with Hubspot; familiarity with other tools (e.g., CPQ, Salesforce, Gong, Outreach, Chili Piper etc.) is a strong advantage
Genuine interest in data and the ability to analyze and extract actionable insights
Naturally curious, with a desire to understand how things work and how to make them better
Strong analytical and problem-solving skills
Passionate about AI, automation, and operational excellence
Self-starter who thrives in fast-paced, high-growth environments; ability to manage multiple projects simultaneously

Why joining Smartcat might be your best move so far

Fully remote team
We are a global team of 200+ enthusiastic people spread across 30+ countries. We have been fully remote since 2020, with some locations populated with more Smartcaters than others, such as Boston, NYC, SF, the Bay Area, London, and Lisbon.
Innovating a $100 Billion industry
Smartcat’s innovative approach towards multilingual content, taps into a $100B industry. Our platform enables enterprise end users to stop using traditional outsourcing methods, and start enjoying an easy-to-use, AI-powered SaaS, that delivers immediate high-quality results, at a fraction of the cost.
High impact role enabling innovation and inclusion in organizations
You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment.