Quality and Practice Manager- Mental Health

Job Title: Mental Health Manager Quality and Practice

Remit : National Role

Position Type: Permanent / Full-Time

Function: Mental Health

Reporting to: Managing Director

Location: Home based with travel (Please note majority of our service are in the North East, North West and Midlands of England.)

Job Summary: The Mental Health Division in Lifeways specialises in providing recovery focussed supported living for individuals with complex mental health needs. We support people on their own recovery pathway and believe in fostering hope, supporting people to take control of their lives and promoting social inclusion.

With a focus on continuous improvement Lifeways Mental Health are leading the way in supporting the NHS & local authority partners in driving change and creativity in service delivery and continuously challenging how we do thing to deliver the best care for the people we support. Our goal is to improve the outcomes and life chances for people with complex mental health needs, personality disorder and co-morbid substance misuse & forensic mental health histories.

We have a team of mental health professionals made up of Social Workers, RMN’s, OT’s and Recovery coaches - mental health supported accommodation services to ensure the highest quality of practice across assessment, risk management and recovery approaches. This team are specialists in what they do and we are now looking for Team Manager to lead this multi disciplinary operational team.

This role is a Leadership role and will require someone one with a very strong Mental Health background, who understands Mental Health services who is a strong team manager.

Key Responsibilities:

• Lead and manage our multi-disciplinary Quality and Practice team of Social Workers, RMN’s, OT’s and Recovery coaches dispersed across England.
• Developing, implementing and continually reviewing mechanisms for improving quality and practice and driving forward the organisations mission and key objectives.
• Recruiting, developing and leading the quality and practice team
• Responsible for the referral and assessment systems and ensuring quality standards and good practice measures are at the heart of SIL practices.
• Development of our recovery model and the learning, development and support of the work force. Ensuring that SIL recovery workers are appropriately knowledgeable and supported in their roles through a range of coaching, training, mentoring, guiding and supervisory approaches.
• Development of our customer relationships from a practice perspective and seeking to build co0nfidence with clinicians in hospitals and secure settings with a view to increasing customer engagement and referral activity.
• Be an active participant in the senior management group, contributing to the overall operations and development of SIL.

ESSENTIAL Experience, Skills & Qualifications:

• Previous experience as a Registered Nurse, Social Worker or Occupational Therapist
• A relevant professional qualification in health/social care, e.g. Dip OT, RMN, DipSW, or equivalent relevant degree.
• Demonstrable ability to lead and manage services and people.
• Excellent knowledge of mental health : contributors to poor mental health, conditions, assessment of mental health, support and treatment approaches, risk assessment and management.
• Possess substantial relevant previous working experience in the field of mental health.
• Comprehensive and current understanding of all Mental Health legislation.
• Specialist knowledge around the delivery of mental health services
• Proven ability to deliver high quality, recovery focussed mental health services.
• Demonstrable ability to understand commissioning and commercial aspects of the business.
• Evidence of effective coordination and organisational skills, including overseeing others work and effective management of time.
• Evidence of ability to produce well written documents and of ability to provide a quality assurance check on others work.
• Evidence of ability to manage complex workload across large geographical area.
• Ability to develop positive relationships with external and partner organisations in working to provide a cohesive service.
• A standard of IT skills appropriate to an experienced and independently functioning practitioner and manager, e.g. ability to create good-quality assessment reports. This will include ability to confidently use Word, Excel, PowerPoint and internal and external websites.
• Ability to contribute to development of policy and internal documentation.

At Lifeways we value our staff and work hard to develop their skills through the provision of training and support. We are expanding and so there are real opportunities for career development. If you feel ready for a change and are able to take on new challenges in a growing organisation, we want to hear from you. This role is subject to an enhanced DBS.

The Lifeways Group is an equal opportunities employer and is regulated by CQC in England, CIW in Wales and CI in Scotland.

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