Offer summary

Qualifications:

Bachelor’s degree in Computer Science, Engineering, Business, or a related field., 3–5 years of experience in a Solutions Consultant or similar customer-facing technical role within a SaaS or B2B tech environment., Strong grasp of software development lifecycles and experience in agile product environments., Exceptional communication and presentation skills, capable of articulating technical information to diverse audiences..

Key responsibilities:

Engage with new prospects to understand their business goals and translate these into actionable requirements.

Conduct consultative discovery sessions and present Zuddl’s platform capabilities to stakeholders.

Configure and tailor Zuddl’s solution to align with specific customer use cases, maximizing impact and ROI.

Collaborate cross-functionally with Product, Engineering, Sales, and Customer Success to ensure customer requirements are prioritized.

Job description

Zuddl is a modular platform for events and webinars that helps event marketers plan and execute events that drive growth. Event teams from global organizations like Microsoft, Google, ServiceNow, Zylo, Postman, TransPerfect and the United Nations trust Zuddl. Our modular approach to event management lets B2B marketers and conferences organizers decide which components they need to build the perfect event and scale their event program. Zuddl is an outcome-oriented platform with a focus on flexibility, and is more partner, less vendor.

FUNDING

Zuddl being a part Y-Combinator 2020 batch has raised $13.35 million in Series A funding led by Alpha Wave Incubation and Qualcomm Ventures with participation from our existing investors GrowX ventures and Waveform Ventures.

About The Role

In this role you will become an expert Zuddl user while developing a deep understanding of event marketing program execution and analytics. The Solutions Consultant is accountable for providing solutions on complex use cases surrounding event marketing and for selling to both new prospects and existing customers by offering product, technical, and industry expertise to all primary engagement stakeholders.

The metrics for success include rates of new customer acquisition, renewal, up-selling, cross-selling, customer satisfaction, as well as contributing to the overall sales team and business prosperity.

The Solutions Consultant will be responsible for analysing new prospects needs and requirements and proposing appropriate solutions to meet their business objectives.

This role requires a deep understanding of the latest Marketing technology trends, a strong background in cross functional team management, and a track record of success in delivering complex projects.

Our ideal candidate should have experience working with Martech/ SaaS technologies and possess a strong drive, motivation, and passion for high-performance.Additionally, the candidate should be comfortable working in US shift timings.

What You Will Do

Engage with new prospects to understand their business goals, challenges, and technical environments, and translate these into actionable requirements.
Conduct consultative discovery sessions and effectively present Zuddl’s platform capabilities to executive and technical stakeholders.
Deliver compelling product demonstrations that highlight how Zuddl can address the unique needs of each prospect.
Configure and tailor Zuddl’s solution to align with specific customer use cases, maximizing impact and ROI.
Guide prospects through the technical evaluation process, offering expert insights and innovative ideas to meet and exceed their ideal outcomes.
Serve as a subject matter expert on Zuddl's products, maintaining deep knowledge of features, integrations, and upcoming releases.
Collaborate cross-functionally with Product, Engineering, Sales, Design and Customer Success to ensure customer requirements are clearly understood and prioritized.
Design, build, and maintain demo environments (sandboxes) that showcase use-case-specific features and new releases.
Continuously create and improve tools, processes, and best practices to optimize the pre-sales experience for prospects.
Support post-sales handovers by aligning closely with Customer Success and Implementation teams to ensure smooth onboarding and successful deployment of solutions.
Act as a voice of the customer, bringing market insights and feedback into product development cycles.

Requirements

Bachelor’s degree in Computer Science, Engineering, Business, or a related field.
3–5 years of experience in a Solutions Consultant, Pre-Sales Engineer, Technical Consultant, or similar customer-facing technical role within a SaaS or B2B tech environment.
Strong grasp of software development lifecycles, with hands-on experience working in agile, fast-paced product environments.
Solid technical foundation with the ability to explain complex concepts clearly; capable of conducting technical deep-dives and training sessions for both internal and external stakeholders.
Proficient in integration concepts — familiarity with CRM platforms (e.g., Salesforce, HubSpot), Marketing Automation tools (e.g., Marketo, Pardot), and the ability to support both standard and custom integration scenarios.
Experienced in managing and resolving prospect or customer issues; able to navigate challenging conversations, de-escalate concerns, and align solutions with business needs.
Exceptional communication and presentation skills, with the ability to articulate value and technical information effectively to both technical and non-technical audiences across enterprise accounts.
Adept at problem-solving and critical thinking, with a proactive approach to identifying challenges and proposing tailored solutions.
Comfortable collaborating cross-functionally and juggling multiple priorities in a dynamic, high-growth environment.
Basic design sensibility — experience working with or understanding design tools such as Figma is a plus.
Bonus: Experience with virtual event platforms, webinar software, or martech ecosystems.

WHY YOU WANT TO WORK HERE