Project Manager & Business Analyst

Project Manager and Business Analyst

Position Summary:

The Project Manager (PM)/Business Analyst (BA) uses analytical techniques and an understanding of business processes to establish clear project guidelines between business and IT units. The PM/BA will be responsible for facilitating, gathering, and documenting key business requirements as well as testing and assuring the quality of project initiatives. The individual in this position is required to have a keen understanding of the Software Development Lifecycle (SDLC) and how it impacts the scope and timeline of a project. The individual in this role will also have the qualifications to interpret business needs from project stakeholders and align them with projects leveraging MedCost technologies. The PM/BA will then ensure, together with the Business leaders and our IT partners, that the requirements are accurately translated into application development requests in accordance with business practices and methodologies. The PM/BA will be working across a range of projects complex and simple, and with multiple business units such as Operations and Information Technology. The PM/BA will be serving as a project coordinator, quality assurer and will be tasked with analyzing business processes within the company. This individual will drive recommendations to improve the effectiveness of those current and future business processes. The business needs of the PM/BA skillset will be driven by the initiatives of the organization. If these initiatives are limited, heavy emphasis will be placed on Project coordination.

Position Responsibilities:

• Elicit requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, and task/workflow analysis.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and distinguish user requests from underlying business needs.
• Document and support testing scenarios, Quality assurance, procedures, and timelines critical to project milestone dates.
• Proactively communicate and collaborate with external and internal customers to analyze information needs and coordinate projects. Deliver the following artifacts as needed: BRD, Use Cases, Design Specifications, and project milestones.
• Present information, conceptual review documents, requirements, and statement of work documents to internal and external clients.
• Administrative tasks specific to forms, spreadsheets, calendaring, time entry and structured efficiencies.
• Utilize experience in using company-wide requirements definitions, systems, and methodologies.
• Successfully engage in multiple initiatives simultaneouslyDrive and challenge business units on their assumptions of how they will successfully execute critical functions.
• Serves as the conduit between clients (internal and external) and the software development team, leveraging business requirements as the medium.
• Develop requirements specifications according to standard templates.
• Collaborate with developers and subject matter experts to establish the technical vision and trade-offs between usability and performance needs.
• Be the liaison between the business units, technology teams and support teams.
• Keeps Director of IT Solutions and Support abreast of the state of project milestones, barriers, and risks.
  
  
  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Position Qualifications:

Required

• HS Diploma/Associates/Bachelors/Masters/Doctorate in IT or related field or equivalent experience
• Minimum of 4 years' experience in specific field
  
  
  

Preferred

• Professional certification or system
  
  
  

Skills, Knowledge, And Abilities

• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Strong analytical and project management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Work independently with users to define concepts and under the direction of project coordinators.
• Exceptional customer service, and interpersonal skills
• Effective problem-solving and influencing skills
• Strong organizational, self-motivation, and decision-making skills
• Proficiency using Microsoft programs (Word, Excel, PowerPoint)
• Ability to manage multiple priorities in a fast-paced environment
• Ability to work independently and collaboratively, as needed
  
  
  

Key Competencies

• Service orientation
• Integrity
• Ethical practice and confidentiality
  
  
  

MedCost provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

MedCost participates in the Electronic Verification system (E-Verify) to electronically verify the work authorization of newly-hired employees. E-Verify is an internet-based program that compares information from an employee's Form I-9 to data contained in the federal records of the Social Security Administration and the Department of Homeland Security to confirm employment eligibility. MedCost does not use E-Verify to pre-screen job applicants.