IT Project Manager II

Supports the organization’s business technology development and implementation efforts by overseeing and providing overall management of multiple complex technical projects such as development of new functionality, system upgrades, major system improvements and non-standard or complex implementations and integrations.

The IT Project Manager II provides facilitation and direction throughout the duration of technical projects, from the scoping and design stage to beta testing to final production. Functions performed include defining goals/deadlines, creating project plans, tracking budget constraints, maintaining documentation, mitigating risks, resolving issues and communicating with all project stakeholders. The IT Project Manager II requires both technical knowledge and expertise, business acumen and strong communication skills to manage project resources and activities for technical projects. The role typically works on both routine and more complex issues, often requiring development of solutions that rely on past experience, thorough understanding of business objectives/requirements, the organization’s application environment and ability to effectively utilize a wide range of project management tools.

Responsibilities:

• Work with the business and/or business analysts to define and define requirements, scope and objectives
• Assist technical teams with development of resource requirements, building project timelines, managing interdependencies, securing required resources from IT leadership and facilitating communication with business clients
• Develop detailed work plans, including work breakdown structures, project milestones, risk assessment / management plans, staffing needs, project timelines and budgets.
• Monitor and manage project governance, execution and delivery. This includes detailed tracking of project timelines, budgets, resource utilization, activities, tasks and milestones
• Establish and provide clear and timely written and verbal project communications, including weekly status, dashboards and project updates. Updates may be made to project team members, business project owners and/or executive sponsors
• Proactively works to identify, mitigate and resolve actual and potential project risks, issues and conflicts. Appropriately escalates and involves best resources to resolve any given issue.
• Lead change management work including managing expectations and educating users about new products and changes in process, procedures and technology resulting from the project
• Review all project deliverables to validate adherence to quality standards and ensure that project requirements and objectives have been met
• Contribute to establishing and improving project management practices and delivery frameworks

Qualifications:

• Proficient in Microsoft Project and Office.
• Experience managing projects employing a variety of technologies and platforms.
• Skilled in managing multiple concurrent projects, activities and tasks under time constraints.
• Ability to interface with CPI executives and stakeholders regarding issues of project scope and status
• Must be able to effectively communicate technical information and project status/issues to technical, non-technical personnel and leadership audiences either verbally or in writing
• Acumen to facilitate productive meetings and drive outcomes
• Demonstrated ability to solve problems, determine appropriate actions and complete projects with minimal direction
• Resourceful in establishing and nurturing key relationships across the IT, Operations, Sales and Corporate teams Demonstrated ability to multi-task in a fast paced environment with stringent deadlines Strong documentation skills Ability to collaborate with multiple technology teams to align technology activities and how they should be executed Ability to participate in software planning and/or capability development, where appropriate

Requirements:

• B.S. Degree in Information Technology or equivalent work experience
• At least 4 years’ experience in any discipline of IT, including 2 years with technical project management experience
• PMP or Certification preferred