Scrum Master

Job Summary

The ideal candidate is a proactive Scrum Master with Project Management experience, capable of thriving in a dynamic, fast-paced environment. This individual will be instrumental in facilitating Agile practices within our product teams, ensuring smooth and efficient delivery across initiatives. A strong understanding of Scrum and the ability to foster high-performing teams is critical, along with foundational project management capabilities to support cross-functional execution.

Key Responsibilities

• Facilitate all core Scrum ceremonies, including daily standups, sprint planning, reviews, retrospectives, and backlog refinement.
• Coach and support teams on Agile principles and practices to continuously improve performance
• Collaborate closely with Product Owners to ensure backlog items are clear, prioritized, and actionable
• Track and communicate team progress, risks, and impediments to stakeholders
• Identify and remove roadblocks that hinder team delivery
• Create and maintain high-level project plans, timelines, and status documentation
• Ensure alignment across departments and keep project goals in focus
• Document project outcomes and apply lessons learned to future planning

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business, or related field.
• Certified Scrum Master (CSM) or equivalent certification.
• Proven experience as a Scrum Master, with a focus on software or business project delivery
• Excellent communication and interpersonal skills, with the ability to navigate complex team dynamics.
• Strong problem-solving abilities and a go-getter attitude.
• Resilient personality with the ability to maintain composure and direction under pressure.
• Experience with Jira and Confluence

Core Competencies

• Strong understanding of Scrum frameworks and Agile delivery best practices
• Ability to manage multiple priorities across fast-moving teams
• Excellent facilitation, conflict resolution, and team-building skills
• Clear and confident communication across technical and non-technical stakeholders
• Proactive, adaptable, and collaborative work style
• Familiarity with tools such as JIRA, Confluence, Microsoft Office Suite, Outlook

Company Summary

Quility is a leading technology-enabled, independent provider of insurance protection and financial wellness solutions. With thousands of agents operating in all 50 states, and a corporate staff of over 150 strong, we forge long-lasting relationships with America’s families and curate life insurance solutions to meet their evolving needs. Our advisors, partners and team members come from a variety of backgrounds, but we all have one thing in common: We are dedicated to helping our clients protect what matters most.

Supervisory Responsibility?

This is not a direct supervisory role but requires strong coordination, leadership presence, and the ability to influence cross-functional team members and stakeholders.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. The employee is frequently required to sit for long periods of time.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 9 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.