Offer summary

Qualifications:

Proven experience as a Customer Success Manager or Solution Consultant in a B2B environment, preferably in SaaS., Several years of experience and solid understanding of the e-mobility industry, particularly in Italy., Excellent communication and interpersonal skills, capable of articulating technical concepts to diverse audiences., Strong written and spoken communication skills in Italian and English are required..

Key responsibilities:

Engage with customers to understand their workflows, challenges, and objectives, translating these into technical solutions.

Provide technical expertise throughout the sales process, including scoping, solution design, and proposal development.

Deliver product demonstrations and presentations to prospects, showcasing how the company's capabilities meet customer needs.

Manage projects and liaise with the German headquarters, building strong relationships with prospects and customers.

Job description

What you will do

Engage with customers to comprehend their existing workflows, challenges and objectives and translate these into viable technical solutions
Provide technical expertise and guidance throughout the sales process, including scoping, solution design and proposal development to help close new business opportunities
Deliver product demonstrations and presentations to prospects, demonstrating how chargecloud's capabilities can address the customer's business needs
Project management, liaising with German HQ on an ongoing basis
Build strong relationships with prospects and customers, earning their trust as a reliable and knowledgeable advisor throughout the sales cycle
Become the technical reference during the pre-sales phase, providing product expertise on the implementation and integration of our solutions with the customer's systems

Your profil

eProven experience as Customer Success Manager or Solution Consultant in a B2B environment (experience working at SaaS companies would be a bonus
)Several years of experience in and solid understanding of the e-mobility industry, preferably in Ital
yExcellent communication and interpersonal skills, with the ability to articulate technical concepts to both technical and non-technical audience
sAbility to actively listen to and understand customer need
sStrong written and spoken communication skills in Italien and English are require

d
Why u

s?Flexibility: With us, you can design your working hours flexibly: With core working hours from 9:00 am to 12:00 pm, you have the freedom to balance work and personal life comfortably. Additionally, with 30 days of workation in the EU per year, you can combine work and vacatio
n.Team Spirit: Our teams meet offline once a quarter for brainstorming and team-building sessions, and you can connect with all colleagues at our popular winter and summer event
s.Sustainability: In our agile, growing organization, you contribute to making e-mobility accessible to everyone. Your personal contribution to a sustainable futur
e!Health at Work: With our life coaching program, we aim to support you in staying fit and managing your workday stress-fre

Required profile