CLM/T360 Legal System Manager

Introduction

Welcome to Gallagher - a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Arthur J. Gallagher is seeking a dedicated and experienced CLM/T360 Legal Platform Owner to oversee the management and optimization of our Contract Lifecycle Management (CLM) and T360 legal platforms. The ideal candidate will be responsible for ensuring these platforms effectively support our legal operations, enhance contract management and legal billing processes, and drive efficiency across the organization.

How You'll Make An Impact

• Platform Management: Serve as the primary owner of the CLM and T360 platforms, ensuring their functionality aligns with business needs and legal requirements.
• Lead design and implementation of Gallagher’s Ironclad CLM platform.
• Handling Gallagher’s Legal eBilling platform and processing invoices.
• Process Optimization: Identify opportunities to streamline contract management processes and implement best practices to improve efficiency and data accuracy.
• Stakeholder Collaboration: Work closely with legal, compliance, IT, and business teams to understand requirements, gather feedback, and ensure the platforms meet organizational needs.
• System Configuration: Oversee the configuration and customization of the platforms to support evolving business processes and legal standards.
• Training and Support: Develop and deliver training programs for users to maximize platform utilization and provide ongoing support to address user queries and issues.
• Vendor Management: Liaise with platform vendors to lead updates, troubleshoot issues, and ensure service levels are maintained.
• Data Management: Ensure data integrity and security within the platforms and facilitate reporting and analytics to support decision-making.
• Project Management: Lead projects related to platform enhancements, integrations, and migrations, ensuring timely delivery and alignment with business objectives.
• Compliance and Risk Management: Ensure the platforms comply with relevant legal and regulatory requirements, and support risk management initiatives.
  
  

About You

Required:

• Bachelor's degree and a minimum of 5 years experience, preferably in Computer Science/Info Systems/MIS, Mathematics/Statistics
• Equivalent combination of education and experience may be substituted in lieu of degree.
  
  

Highly Preferred:

• Bachelor’s degree in Business Administration, Information Technology, Legal Studies, or a related field.
• 5+ years of experience as a product owner in an agile environment preferred.
• Confirmed experience in managing CLM and/or legal technology platforms.
• Strong understanding of contract management processes and legal operations.
• Excellent project management skills with the ability to lead cross-functional teams.
• Proficiency in system configuration and data management.
• Experience within the insurance, benefits, HR, and/or financial industry preferred
• Experience working within Agile methodologies.
• Strong analytical and communication skills.
• Ability to configure Cloud application preferred.
• Ability to conduct Unit testing and to troubleshoot issues arising out of testing preferred.
• Experience with Data Migration and Hypercare production support activity preferred.
  
  

Work Traits:

• Ability to handle multiple projects and deadlines, using project management tools and techniques to deliver on complex initiatives.
• Able to collaborate with various resources from different functions across Gallagher to identify business needs and priorities, and manage trade-offs.
• Able to work with limited supervision and adjust to changing priorities to execute on key business objectives.
• Able to build and sustain professional relationships at all levels of the organization.
  
  

Compensation And Benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
  
  

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...
  
  

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.