Offer summary

Qualifications:

Completion of UX coursework (degrees, certificates, bootcamps, online courses accepted), Minimum 2 years experience in UX, design, architecture, or a similar field, Strong interpersonal skills for collaboration in cross-functional teams, Proficiency in design tools like Figma and experience with user-centered design thinking..

Key responsibilities:

Create user experiences that effectively communicate the integration of AI agents and human counterparts.

Conduct interviews with users, customers, and SMEs to extract requirements and document workflows.

Collaborate with product managers and engineers to align on design solutions and assist in discovery efforts.

Utilize design standards and provide feedback on design system evolution while documenting design solutions for engineering.

Job description

In this role, you’ll help bring AI agents to life in our products. These digital personas are doing work along side their human persona counterparts. You’ll create experiences that tell a better together story. As a Junior Product Designer at RealPage, you're at the frontline of product development in representing our customers and end-users and living our design-centered methodology. You will represent Design in all steps of the product development lifecycle and provide heavy guidance especially in the discovery and design phases. You work in close partnership with product and engineering to define and deliver the work.

Primary Responsibilities

Use personas and a narrative to story-tell the problem to solve and its solution
Extract requirements from customer pain points
Conduct user, customer, and SME interviews
Clearly document knowledge, existing workflows, and pain points gained from user, customer, and SME interviews
Solve product/user problems utilizing user-centered design thinking
Document the design solution's workflow and functional specifications for Engineering to build
Work with PM to align on design solution and assist in discovery efforts with producing discussion guides and conducting SME interviews
Work with engineers and QA to be able to communicate designed functionality and workflows for ticketing and quality control testing
Utilize design standards system in designing a solution and work with Design Standards team to provide feedback on design system evolution
Work with UX researchers in continuous discovery efforts
Understanding how to establish success metrics to gauge adoption and solution validation
Grow with RP Product Design Center of Excellence curriculum and be mentored by senior product designers

Required Knowledge/Skills

Passing completion of UX coursework (degrees, certificates, bootcamps, online courses accepted)
Portfolio must tell human stories, demonstrate ability to assess a problem, show work of problem-solving, and communicate design solution with low-fidelity wireframes and high-fidelity clickable prototype, and possess metrics of success for user outcomes,
minimum 2 years experience with UX, design, architecture or similar field experience
Clear demonstration of ability to empathize with user
Experience with agile design and development practices and user-centered design thinking
Interpersonal skills to work collaboratively and efficiently in cross-functional teams
Must be comfortable sharing work in all stages and appetite for rounds of iterative design
Comfortable communicating to executives and represent design POV: Demonstrate excellent communication, visual presentation, and speaking skills to be able to present to internal team and stakeholders
Must be adept in practice of and documentation of problem-solving: Demonstrate excellent analytical and problem-solving skills and ways to visually and verbally communicate problem statement, challenges, and solutions.
Must be detail-oriented
Must be able to manage work within established deadlines
Embrace a collaborative approach - great ideas come from all places!
Must have appetite to learn and grow into a lead product designer

NICE TO HAVE

Background in humanities, architecture, or psychology-related field
Strong sense of curiosity and able to follow through gut feelings
Adept at async communication and working with people in other time zones.
Can-do attitude and the energy to achieve a variety of levels of done-ness
Experience in rapid prototyping tools (Figma preferred) and collaborative online tools (Miro, Mural, Notion, Figjam...)

Salary And Benefits

RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
Health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Professional development opportunities.
Performance-based bonus based on position.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.

Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.

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