Senior QA Analyst

Remote position

Candidates must already live in the United States.
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****** Applicants must be a United States Citizen or Green Card holder ******
No visa sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa (H1-B, Student visa, or OPT visa) at this time.

At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift.

Working at Lexipol means making a difference – day in and day out.

The Work

The Quality Assurance (QA) team is responsible for ensuring that all software products meet defined standards for functionality, reliability, and user experience before release. QA team members are embedded in agile product teams and handle end-to-end quality activities including test planning, execution, defect reporting, and regression validation. They collaborate closely with product managers, developers, and release managers to define scope, identify risks, and validate features across web, mobile, and service platforms.

The Senior QA Analyst is responsible for executing advanced test scenarios and validating results across assigned features, devices, and environments. This role designs and maintains manual and automated test cases using supported tools, covering functional, regression, integration, and exploratory testing. The Senior QA Analyst contributes to test planning efforts, records results in TestRail, and applies risk-based strategies to ensure adequate coverage. This role also supports process improvement by recommending updates to tools, documentation, and workflows, and provides informal guidance to QA team members as needed.

This is done through working in these areas of focus:

Key Performance Objective #1 (35%) – Execute and Validate High-Impact Testing Across Features and Platforms

Perform functional, regression, integration, and exploratory testing across web, mobile, and service layers
Execute and troubleshoot complex manual and automated test cases across multiple environments
Record, track, and verify results in TestRail with consistency and accuracy
Prioritize and escalate critical issues and anomalies during execution

Key Performance Objective #2 (25%) – Design and Maintain Effective Test Cases and Automation Assets

Design robust manual and automated test cases aligned with business goals and technical complexity
Refactor and maintain existing test cases/scripts to reflect product changes and edge cases
Ensure all new test assets are stored, traceable, and organized within TestRail
Contribute to improved automation coverage through reusable and modular test case design

Key Performance Objective #3 (25%) – Contribute to Test Planning and Risk-Based Test Strategy Development

Drive test planning sessions and align test scope with feature requirements and development estimates
Analyze product risks and prioritize coverage based on business impact and technical complexity
Coordinate with product managers and developers to ensure readiness of stories and acceptance criteria
Partner with QA leads to shape strategy and define clear entry/exit criteria for testing activities

Key Performance Objective #4 (15%) – Support QA Team Growth, Coordination, and Process Maturity

Provide informal mentorship and feedback to QA Analysts on test case quality and tool usage
Monitor test progress during sprints and report blockers, status, or potential release risks to scrum teams and QA leadership
Recommend improvements in tools, documentation standards, or test processes
Actively contribute to team retrospectives and quarterly quality improvement initiatives

Requirements: To be considered for this role, you will have this experience:

5+ years of software QA experience with demonstrated ownership of testing in agile environments
Proven ability to design, execute, and maintain complex test scenarios based on product requirements
Experience creating automated test cases on a platform such as Selenium, Cypress, or Playwright
Strong understanding of SDLC, QA methodologies, and risk-based testing practice
Experience building test cases using test case mgmt. tools like TestRail
Experience in performing cross-platform, integration, and regression testing
Clear, concise communication and documentation skills; capable of conveying QA status to non-technical stakeholders
Familiarity with tools such as Jira, TestRail, Confluence, or similar
Track record of mentoring or supporting other QA team members

Preferred Experience:

Experience testing APIs or backend systems using tools such as Postman or Swagger
Experience using performance or load testing tools (e.g., JMeter, Artillery, Gatling)
Experience with SQL or other query languages for validating backend data and test scenarios
Comfort working in environments with CI tools, test data setup, or environment configuration
Domain experience in healthcare, finance, or other regulated industries

Target Outcomes / Target Results

Maintain <5% critical defect escape rate per release
Achieve >90% coverage of business-critical scenarios
Ensure sprint QA sign-off is completed within 1 day of dev completion
Lead 2+ QA improvement initiatives per quarter
Provide mentorship feedback to at least 2 QA peers per quarter
Deliver clear quality reports and go/no-go input for every release

Employee Value Proposition

Access to structured mentoring from QA leadership with deep domain and technical experience
Opportunity to lead quality within high-visibility product areas and drive strategic improvements
Regular exposure to cross-functional stakeholders including product, development, DevOps, and release management
Participation in a growing QA organization with a clear roadmap for quality maturity
Reporting to a QA leader who emphasizes innovation, skill-building, and professional growth

The Environment

Agile, cross-functional product teams with iterative delivery and 2-week sprints
High-collaboration culture that values input from QA in product planning and design
Teams-based team communication with Jira, Confluence, and TestRail as core tools
Remote work environment with regular team syncs
Emphasis on continuous improvement and open feedback culture

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time.

Compensation and Benefits
Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan.
Target base salary for this role is $105-115k, with a 5% annual bonus potential.

About Lexipol
Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 12,000 agencies and municipalities. For additional information, visit www.lexipol.com.

Lexipol Is an Equal Opportunity Employer (EOE)
Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training.
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Senior QA Analyst

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