Business Continuity Specialist

Job Title :

Business Continuity Specialist

Qualification :

Any Finance Graduate /LLB

Experience :

3-5  Years

Must Have Skills :

v Knowledge of global regulations and industry standards,
 including ISO 22301, ISO/IEC 27001, and ISO 31000
 ERM Standard and/or 2017 COSO ERM Framework

Good to Have Skills :

v Strong understanding of risk management frameworks,
internal controls, and compliance auditing.

v Experience with risk management software, data
analytics tools, and reporting systems.

v Ability to identify patterns and evaluate complex
regulatory risks and propose practical solutions.

v Excellent communication skills with the ability to
 present complex information to non-technical
 stakeholders.

v Strong attention to detail and a proactive approach
 to problem-solving.

v Quick adjustment to new tools, regulations, and client
 requirements in the fast-paced BPO environment.

v Ability to work effectively both independently and as
 part of a global team.

v Experience working with cross-functional teams in
 a global environment.

v  Strong analytical and project management skills with
the ability to manage multiple priorities simultaneously.

v Proven organizational planning and management skills;
 excellent communication skills; and proven emergency
 and incident management skills.

v  Proficiency on windows applications

Roles and Responsibilities :

Develop and Maintain Business Continuity Plans:

l Design, implement, and regularly maintain/update
comprehensive and sustainable business continuity
 programs through regular review,updating, and
 development of BCM policies, guidelines, procedures,
 and plans to ensure critical business functions can
continue during and after disruptions. Collaborate
with departments to identify critical functions and
 recovery requirements.

Ø Business Continuity Plans per campaign/support group

Ø Emergency Preparedness and Response Plan

Ø Incident Management Plan

Ø Crisis Management Plan

Ø Disaster Recovery Plans, etc.

Conduct Business Impact Analysis:

l Perform regular analyses to assess the potential
impact of various disruptions on business operations.

l Prioritize essential functions and develop strategies to
 minimize downtime and ensure recovery.

l Create analytics and reports based on these analyses,
and provide strategic recommendations to the BCM
Lead to enhance organizational resilience.

Lead Continuity Testing and Exercises:

l Organize and execute testing and simulation exercises
 of business continuity plans.

l Evaluate the effectiveness of plans and make
improvements based on test results and feedback.

 Manage Continuity Resources:

l  Oversee the acquisition and maintenance of necessary
resources and tools for business continuity.

l Drive internal awareness and understanding through
various training, and engagements to team members
 and leaders.

l Keep abreast of industry best practices and trends,
sharing the same to the organization.

l Ensure Compliance:

l Maintain business continuity plans in accordance with
 contractual obligations, relevant regulations, industry
standards, and organizational policies, with a strong
emphasis on adherence to ISO 22301:2019 to ensure
 we follow global standards. Regularly review and update
 plans to reflect changes in regulations or organizational
 needs. In line with this, management reviews and
internal audits are included for a complete end-to-end
 compliance to the standard.

l Act as a subject matter expert for BCM related activities.

 Incident Management and Response:

l Develop and implement incident management strategies,
including incident identification, response coordination
, and stakeholder communication.

l  Regularly lead training sessions to enhance staff readiness
, document incidents, conduct post-incident evaluations
, ensure regulatory compliance, prepare reports for
 senior management, and continuously improve processes
based on best practices and emerging threats.

l During incidents, provides guidance to identify, manage
, and implement appropriate Business Continuity Plans.

 Identify and Assess Risks:

l Provide inputs to the corresponding Risk Registers.

l Conduct risk assessments to identify and evaluate
potential threats and vulnerabilities.

l Analyze the likelihood and impact of identified risks
 to business operations.

Develop Risk Management Strategies:

l Assist in formulating and implementing risk management
 strategies to mitigate identified risks.

l  Develop and document risk response plans and procedures.

Monitor and Report Risks:

l Continuously monitor the risk environment and
track emerging risks.

l Prepare and present risk assessment reports and
 recommendations to senior management and
relevant stakeholders.

Compliance Oversight:

l Stay up to date with relevant laws, regulations, contractual
 obligations and industry standards to ensure compliance
 across the organization.

l Develop and implement compliance programs and processes
 to ensure adherence to legal and regulatory requirements.

l Conduct periodic compliance audits and reviews to identify
 potential compliance issues and recommend
 corrective actions

Promote Risk Awareness:

l Foster a culture of risk awareness and management
 across the organization.

l Provide training and guidance to employees on effective
 risk management practices and procedures.

 Coordinate with External Partners:

l Collaborate with external vendors, consultants, and
regulatory bodies to address external risk factors and
ensure compliance with industry standards and regulations

Location :

Jaipur

CTC Range :

10 lpa (lakh per annum)

Notice period :

Immediate - 15days

Shift Timings :

Rotational Shift

Mode of Interview :

Virtual

Mode of Work :

WFH (work from home)

Mode of Hire :

Permanent

Note :

NA