Intake Specialist

Staff4Me is excited to announce an opening for an Intake Specialist who is ready to contribute to our dynamic team. The Intake Specialist will play a crucial role in managing client interactions and ensuring that their requests are processed efficiently. You will be responsible for gathering client information, entering data accurately into our systems, and providing exceptional customer service. If you enjoy working in a fast-paced environment and have a passion for helping others, this might be the perfect opportunity for you.

Key Responsibilities

• Receive and assess incoming client applications and inquiries.
• Accurately enter client information into our database.
• Ensure completeness of client records by verifying provided data.
• Support clients through the intake process by addressing questions and concerns.
• Collaborate with other team members to enhance service delivery.
• Maintain confidentiality and data security at all times.
• Contribute to team goals and participate in continuous improvement efforts.

Requirements

• Minimum of 1 year of experience in an intake, administrative, or similar role.
• Strong data entry and typing skills with a high level of accuracy.
• Excellent verbal and written communication skills.
• Proficient in using computer applications and database management software.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks effectively in a fast-paced environment.
• Demonstrated customer service skills and a team-oriented attitude.
• Ability to maintain professionalism and confidentiality.
• Willingness to adapt to new technologies and processes as needed.
• Understanding of relevant compliance and regulatory guidelines is a plus.

Benefits

- Competitive salary and benefits package.

- Opportunity for growth and career development.

- Training and support to enhance technical and customer service skills.

- Work in a dynamic and multicultural environment.