Description

Position at MOZ Group

About the job

At Line2, we are passionate about transforming communication. Founded with the mission to revolutionize how businesses and individuals connect, Line2 offers a powerful and flexible communication platform that integrates seamlessly across multiple devices. Our innovative solutions empower users to stay connected anytime, anywhere, fostering collaboration and productivity.

We are looking for a Systems / DevOps Engineer who would be responsible for designing, maintaining, and automating AWS infrastructure environments, ensuring the scalability, availability, and performance of servers, networks, and storage systems by leveraging tools like Terraform and Ansible. This person would also be responsible for supporting and maintaining our web & mobile applications, websites and API endpoints.

You will bridge the gap between development and operations teams, actively contributing to the smooth delivery of software applications through robust CI/CD pipelines while collaborating with developers to troubleshoot issues and optimize system performance.

You will be instrumental in managing and optimizing AWS environments,
leading automation efforts. Additionally, you will help shape the direction of our DevOps team by fostering a culture of continuous improvement and innovation.

You will work closely with development, QA, and project management teams to create a collaborative and productive environment that supports the company’s growth and innovation.

RESPONSIBILITIES:

INFRASTRUCTURE MANAGEMENT
● Design, deploy, and maintain AWS infrastructure using best practices ensuring performance, reliability, and security across all environments (e.g., EC2, S3, RDS, Lambda, CloudFormation, VPC, IAM, ECS, etc.).
● Automate infrastructure provisioning and configuration management using tools like Cloudformation and Terraform to ensure consistent and reproducible deployments
● Automate routine tasks with scripting languages such as Powershell, Python, and Bash Shell

CI/CD PIPELINE DEVELOPMENT
● Drive continuous improvement by automating processes, implementing new tools, and refining workflows to enhance operational efficiency.
● Design and implement automated build, test, and deployment pipelines using GitHub Actions or Code Deploy.
● Monitor pipeline execution and troubleshooting failures.
● Streamline software release processes and support ongoing application
development and deployment

APPLICATION & SYSTEMS SUPPORT
● Maintain and support Windows and Linux servers running various applications from IIS to VOIP stacks, to mail servers and databases
● Must have strong troubleshooting skills and history of supporting web servers, DNS, Network routing and switching, email servers and databases.
● Must be familiar with monitoring and logging configurations and leveraging logs to troubleshoot issues
● Should have experience with one or more scripting languages to automate routine tasks (powershell, bash shell, python, javascript)

APPLICATION MONITORING & ALERTING
● Implement logging, monitoring and alerting solutions to ensure system and application performance, availability and reliability using CloudWatch
● Enhance observability through advanced monitoring, alerting, and logging solutions to ensure system health and facilitate rapid incident response.
● Monitor, troubleshoot, and optimize system performance, ensuring high availability and minimal downtime across our services

COLLABORATION & COMMUNICATION
● Communicate technical issues and solutions effectively to both technical and non-technical stakeholders.
● Collaborate with development teams to design, implement, and optimize highly available, scalable, and secure cloud solutions on AWS

SECURITY & COMPLIANCE
● Implement and enforce cloud security best practices, including IAM roles, encryption, and security monitoring to ensure compliance and protect sensitive
Data.

REQUIREMENTS:

● Strong understanding of Windows system administration
● Expertise in Linux systems administration with deep knowledge of Unix
fundamentals and command-line tools.
● Proficiency in managing and configuring AWS Cloud service
● At least 4+ years of hands-on experience managing cloud-based infrastructure
on AWS, including key services such as EC2, S3, VPC, IAM, RDS, Lambda, and
ECS.
● Strong understanding of cloud security principles and best practices, including
identity and access management (IAM), encryption, and vulnerability
management.
● Extensive experience with DevOps tools (Github, CodeDeploy) for CI/CD ,
automation, and configuration management (Terraform, CloudFormation,
Ansible).
● Proficient in scripting languages (Python, Shell, or similar) to automate tasks and
infrastructure management.
● Experience with Docker and Kubernetes (EKS, ECS) for containerization and
orchestration.
● Experience with monitoring and logging tools (Cloudwatch, Grafana) and
Familiarity with performance tuning to ensure optimal system health.
● Excellent problem-solving and troubleshooting abilities
● Strong communication and collaboration skills
● Experience with SQL and relational databases (e.g., MySql, AWS Aurora,
DynamoDB, RDS,, MS SQL).
● Knowledge of disaster recovery (DR) and high availability (HA) architectures
● Oversee deployment, patching, and lifecycle management of business-critical applications and

● Operating systems across the organization.
● Monitor system performance, diagnose issues, and proactively implement improvements.
● Develop and maintain detailed documentation of system configurations, procedures, and network diagrams.
● Ensure system and data security through best practices, including access controls, encryption, backups, and disaster recovery planning.
● Maintain, configure, and troubleshoot Windows & Linux systems in production and development environments.
● Design, implement, and manage infrastructure using Infrastructure as Code tools, primarily Terraform.
● Participate in capacity planning, disaster recovery, and business continuity initiatives.
● Document procedures, configurations, and system architectures for internal knowledge sharing and auditing purposes
● Proficiency with Terraform or other Infrastructure as Code (IaC) tools.
● Experience with scripting languages such as Bash, Python, javascript and Powershell
● Experience working in cloud environments such as AWS
● Familiarity with container technologies (Docker, Kubernetes).
● Strong troubleshooting and problem-solving skills.
● Excellent communication and documentation abilities.

Line2 (a division of the Moz Group) is a cloud based phone system designed for growing businesses and can help make your day-to-day far easier. As a leader in cloud communications, Line2 is on a mission to provide “everywhere workers” with the means to manage their business communications from anywhere and on any device. Our line of products make it easy to have productive business communication over calls, conferencing, and text messaging.

The Moz Group, a subsidiary of Ziff Davis, Inc (NASDAQ: ZD), is a leading provider of marketing technology solutions primarily for small and medium-sized enterprises, consisting of a portfolio of brands across digital media and cloud services. Our SEO brands include Moz and STAT, Email Marketing brands include Campaigner, iContact, Kickbox, and SMTP, and finally our Communications brands are made up of Line2 and eVoice.

The Moz Group is committed to building diverse teams where people of all identities and backgrounds are welcome, included, and respected. We work to help close the gender gap in tech, and to actively recruit people from other underrepresented groups. We strongly encourage women, gender diverse people, and minority candidates to apply.

Ziff Davis has once again achieved a perfect score of 100 in the Human Rights Campaign (HRC) Foundation's 2023 Corporate Equality Index (CEI). The CEI is a vital benchmarking tool that evaluates corporate policies and practices, and our consistent top score demonstrates our ongoing dedication to maintaining a diverse and inclusive work environment for all.

#Moz

#LI-Remote

DevOps Engineer

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