Offer summary

Qualifications:

Experience in ecommerce and product information management., Strong attention to detail and accuracy., Excellent written and verbal communication skills., Familiarity with Shopify or similar ecommerce platforms..

Key responsibilities:

Clean, format, and enrich product data including titles, descriptions, imagery, and pricing.

Work with the marketing team to enhance product content for campaigns.

Load and maintain new product data into Shopify & PIM from multiple suppliers.

Liaise with the technology team to improve systems for product data collection.

Job description

Product & Data Support Assistant

About the Role

Atticus is seeking a detail-oriented, proactive Product & Data Support Assistant with experience in ecommerce and product information management. This role will support our efforts in maintaining, improving, and distributing high-quality product data across our network of franchise stores and online platforms.

The ideal candidate will be comfortable handling large volumes of product data, liaising with both internal and external stakeholders, and taking initiative to fill in gaps with minimal supervision. This is a vital support role within the business, ensuring that accurate, compelling, and consistent product information is available wherever its needed online, in-store, and in marketing campaigns.

Key Responsibilities

Clean, format, and enrich product data including titles, descriptions, imagery, and pricing
Work with the marketing team to improve and enhance product content for campaigns and online visibility
Load and maintain new product data into Shopify & PIM from multiple suppliers
Proactively follow up with suppliers to gather missing product information and resolve inconsistencies
Liaise with the technology team to improve systems and processes for product data collection and dissemination
Assist in the creation and scheduling of product campaigns in our ecommerce platforms
Provide accurate and timely product data to franchise stores for their Point of Sale systems
Identify opportunities to streamline product onboarding and ensure consistency across platforms

Key Skills & Experience

Prior experience in ecommerce, product data management or virtual assistant roles
Strong attention to detail and accuracy
Excellent written and verbal communication skills
Experience working with Shopify (or similar ecommerce platforms)
Comfortable working with spreadsheets, CSVs, and large datasets
Ability to manage time, prioritize tasks, and work independently
Familiarity with retail or B2B supplier relationships is a plus
Familiarity with apparel, footwear and/or safety workwear will be HIGHLY regarded

Desirable