Offer summary

Qualifications:

Bachelor's degree in Information Technology, Business, Accounting, or related field., 1-3 years of experience supporting NetSuite ERP or other ERP platforms., Strong problem-solving, analytical, and communication skills., Familiarity with NetSuite modules and knowledge of SuiteScript, SuiteFlow, or SuiteAnalytics is a plus..

Key responsibilities:

Provide technical support and troubleshooting for NetSuite ERP functionalities.

Monitor and manage support tickets, ensuring timely resolution and communication.

Assist in user management and coordinate with vendors for system updates or integrations.

Support various departments with NetSuite-related inquiries and assist in report creation and data audits.

Are you looking for talents with specialized skills that can add value to your business?Is it difficult to find talent locally because of budget constraints or lack of the specific skillsets you need?How We Can Help You:- Atticus is an offshore managed services provider- We develop great talent and innovative services- We provide expert full time and contract resources for NetSuite, Microsoft Dynamics, ServiceNow, Oracle, SAP, Finance & Accounting, SFDC, Database Administration, Infrastructure/Networking, .Net, DevOps, Mobile developers, Cloud Engineers, Java developers, Ruby on Rails, Python, Big Data, , BA/BSA, QA, Technical Writer, UI/UX and any tech support roles.- We bring a depth of experience and understanding in all areas of applications deployment, analysis, project management and training. - We’ve also built our capability to provide post-implementation services to our partners in the NetSuite ecosystem. Our core service is an automated systems review minus the lengthy discovery calls. Think of it as an MRI for your NetSuite system which spits out a report instantly.- We help Technology Consulting partners, End Users of these technologies, and StartupsWhere We Are and What Our Clients Have to Say:50+ Project Implementations18+ NetSuite Certifications200+ Consultants4 Continents (US, Australia, Asia, Europe)"Atticus has found exceptional people for us FAST. We usually need people immediately and the skillsets that we are looking for ain't easy to find in the US. The new team members we've onboarded has allowed us to grow our practice.."- Glenn M., NetSuite Alliance Partner"We love the team that we hired from Atticus. We found them to be more customer centric and flexible compared to our other remote teams."- Bryan H., ServiceNow Business AppsIf you are looking to build an offshore staffing team or need support with your NetSuite instance, you can contact us at info@atticus.ph

Job description

NetSuite Admin Consultant

Job Summary:

We are seeking a detail-oriented and tech-savvy NetSuite Support Specialist to provide day-to-day support, troubleshooting, and administration for our NetSuite ERP system. You will work closely with internal stakeholders to ensure smooth system operation, resolve issues, and support enhancements and integrations across departments.

Key Responsibilities:

Provide technical support and troubleshooting for users on NetSuite ERP functionalities.
Monitor and manage support tickets, ensuring timely resolution and communication.
Assist in user management, including role-based access control, permissions, and new user setup.
Identify and document system bugs, errors, and enhancement opportunities.
Coordinate with vendors or developers for system updates, patches, or integrations.
Support departments such as finance, operations, and sales with NetSuite-related inquiries.
Assist in report creation and dashboard customization based on user needs.
Perform data imports, exports, and audits to ensure data integrity.
Participate in testing and training for new features or module rollouts.
Maintain system documentation, SOPs, and user guides.

Qualifications:

Bachelors degree in Information Technology, Business, Accounting, or related field.
Minimum of 1-3 years experience supporting NetSuite ERP (or other ERP platforms).
Familiarity with diverse NetSuite modules
Strong problem-solving and analytical skills.
Excellent communication skills and ability to work with cross-functional teams.
Knowledge of SuiteScript, SuiteFlow, or SuiteAnalytics is a plus.
Experience with ticketing systems is an advantage.

Preferred Attributes: