Offer summary

Qualifications:

Advanced English proficiency is required., Proven experience in building detailed business requirements and user stories for large-scale enterprise systems is essential., Strong SQL skills for querying and analyzing data in Teradata and Snowflake environments are necessary., Proficiency in Jira Cloud for backlog and requirement management is important..

Key responsibilities:

Capture and document business needs as user stories, data flows, and acceptance criteria.

Manage the requirements backlog in Jira Cloud, ensuring clarity and traceability to business goals.

Partner with architecture and engineering teams to evaluate solution options and validate feasibility.

Independently query and analyze large datasets to support data validation and insights development.

Job description

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.

With over 6,500 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.

Hi There, This is Laura from CI&T!

I am a Talent Analyst looking for people in USA for a Senior Business Systems Analyst to work on a project with one of our international clients!

We are seeking a Senior Business Systems Analyst (BSA) to support the ongoing evolution of a healthcare enterprise-wide Loyalty & Rewards (L&R) program across Medicaid, Marketplace, and Medicare. This role is responsible for translating business needs into clear, build-ready requirements that can be implemented by technical and business teams. The ideal candidate is equally comfortable collaborating with stakeholders, querying complex datasets, and managing requirement traceability through delivery.

Responsibilities:

- Capture and document business needs as user stories, data flows, edge cases, and acceptance criteria.

- Manage the requirements backlog in Jira Cloud, ensuring clarity, priority alignment, and traceability to business goals.

- Partner with architecture and engineering teams to evaluate solution options, estimate effort, and validate feasibility.

- Ensure delivered features meet business intent through fit-for-purpose validation.

- Support both standardization and future state program workstreams, balancing enterprise consistency with market-specific needs.

- Independently query and analyze large datasets (Teradata, Snowflake) to support data validation, root cause analysis, and insights development.

- Assist with reporting and dashboard development in Power BI.

- Support solution design alignment with DXE platform capabilities (Adobe Experience Platform, Salesforce, Snowflake).

Requirements for this challenge:

- Advanced English proficiency.

- Proven experience building detailed business requirements and user stories for large-scale enterprise systems.

- Strong SQL skills with the ability to query and analyze data in Teradata and Snowflake environments.

- Proficiency in Jira Cloud for backlog and requirement management.

- Strong analytical and problem-solving skills with attention to detail.

- Ability to collaborate across business and technical teams to ensure alignment.

Nice to have

- Experience with Power BI for dashboard and report creation.

- Familiarity with Adobe Experience Cloud (AEM, CDP) and Salesforce Health Cloud.

- Experience in healthcare, managed care, or regulated industry environments.

- Understanding of loyalty and rewards programs or incentive management platforms.

#LI-LO1

#Midsenior

Why join us?

- Competitive Salary

- Generous paid vacation days

- Unlimited sick time

- 100% paid health & dental benefits starting day one

- Annual profit-sharing distribution

- Retirement match

- Paid parental leave

- Dedicated career advisor

- And so much more…

Collaboration is our superpower, diversity unites us, and excellence is our standard.

We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.

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