Director, Virtual Physician Partner Services

N-Power Medicine aims to establish a new paradigm in drug development by reinventing the ‘how’ and transforming clinical trials through better integration with clinical practice, ensuring broader participation by physicians and patients. We are building an exceptional multi-disciplinary team with diverse expertise spanning healthcare, engineering, technology and regulatory, and with people who share our core value of Empowering Community through generosity, curiosity and humility. We are working with urgency to bring better therapies to patients faster. 

As the Director, Virtual Physician Partner Services, you will lead the Virtual Physician Partners (VPP’s) team including  all training, process improvement, and operational aspects of a large team. In addition, you will be responsible for working with the Network Services leadership team as a key member in charting the success of N-Power with its Network customers. Your leadership will be instrumental in building a scalable and efficient VPP program that supports healthcare providers in delivering top-tier patient care.

In this senior management role, you will manage a fast-growing distributed team of VPP’s. You will oversee the recruitment, training, education, and execution of an evolving VPP service for a rapidly expanding pool of physicians within the N-Power Medicine Network.  This role is responsible for monitoring and maintaining Network Partner satisfaction, developing quality and training standards, and working with the medical and technology teams to determine how emerging technology and equipment methods might enhance VPP performance including both productivity and quality. In this role you will be the bridge to prospective data collection from the VPP team to other members of the organization. You will partner closely with cross functional management to support hiring and continuous development for all VPP staff.  

This role will work virtually with our Network Partner Physicians to learn clinic workflows and physician documentation preferences. You will work in partnership with the Network Management and cross functional Senior Management to ensure an appropriate training program and processes are maintained. In addition, you will oversee and implement innovative and novel strategies that might improve the quality and/or productivity of VPP services. You remain vigilant to evolving practice patterns to enable the VPP service to remain relevant and timely with a goal of fostering a culture of research and a highly satisfied physician community within the Network. Most importantly, you’ll have the opportunity to make a positive difference in people’s lives and be a part of the future of healthcare. 

This position is remote within the United States.

-Oversee all activities within the VPP organization.

-Provide direct oversight, management, and mentoring of the Sr. Manager of VPP Operations and the Manager of VPP Quality, Training and Innovation.

-Hire and develop a world class virtual team of oncology VPP’s through coaching and mentorship supporting career growth and development.

-Maintain in-depth knowledge of VPP functions to provide targeted coaching, performance feedback, and direction to ensure operational excellence.

-Manage and mentor a virtual VPP team, fostering collaboration, performance, and professional development to achieve organizational goals.

-Ensure the VPP team’s adherence to company protocols, data quality standards, and regulatory compliance, particularly with Good Clinical Practice (GCP) and site-specific SOPs.

-Build and foster strong and continuous engagement with physician partners in the VPP program, ensuring the program meets expectations. 

-Collaborate with cross-functional leaders, including the Digital Health Specialists (also known as the on site research specialists), Clinical Operations, and Clinical Science team to ensure efficient screening of patients for clinical trials.

-Serve as a liaison between the VPP team, internal departments, and healthcare providers, fostering a culture of communication, collaboration, and continuous improvement.

-Partner with Human Resources to develop strategic growth plans, career ladder opportunities, and establish processes in support of managing staff (schedule coordination).

-Additional duties and responsibilities as required.

-8+ years as a medical scribe or equivalent experience including 2+ years in the field of oncology.

-3+ years of supervisory (direct management) experience.

-Bachelor’s degree strongly preferred; and additional education such as an MPH or MBA recommended.

-Additional certifications in clinical research or GCP are advantageous.

-Experience managing and developing a distributed team in clinical roles. 

-Proven track record of building and leading clinical programs, including the development and execution of training and quality programs.

-Experience working with electronic medical records (EMR) and other healthcare technology platforms.

-Strong leadership, communication, and interpersonal skills with the ability to motivate teams and influence senior stakeholders.

-Strategic thinker with the ability to adapt and thrive in complex, fast-evolving environments.

-Strong organizational and multitasking abilities, with attention to detail and the capability to manage multiple priorities effectively.

-A collaborative spirit, openness to differing perspectives, and a commitment to driving positive change in clinical research and patient care.

-A commitment to fostering a culture of continuous improvement, innovation, and excellence in patient care.

-Generous, Curious and Humble.

Ability to travel may be required from time to time 

The expected salary range for this position is $207,000 and $241,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. N-Power Medicine (NPM) offers equity at hire as well as a discretionary annual bonus which may be available based on Company performance. This position is eligible for company benefits. 

About Us:

We are a mission-driven, well-funded, rapidly growing company, eager to attract passionate professionals offering a highly attractive compensation package with a balanced and flexible work environment, competitive industry benefits as well as a 401K plan and other great company “perks.”

We are an Equal Opportunity Employer and value diversity at our company. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Covid-19 Policy –  The Company is committed to providing and maintaining a safe workplace, and to safeguard the health and well-being of our employees, families, visitors, and the community. While vaccination remains one of the most important tools in advancing the health and safety of employees and promoting the efficiency of workplaces, we are now in a different phase of our response when these measures are no longer necessary. We currently do not have mandatory COVID-19 vaccination requirements for our employees and contractors, as the COVID-19 public health emergency has ended. However, there are certain N-Power Medicine employees and contractors who, based on their role, will be required to continue to follow our 2021 COVID-19 vaccination and other requirements as mandated by N-Power Medicine’s partners they serve. We reserve the right to modify or amend our corporate policy at any time.

Applicants must be currently authorized to work in the U.S. on a full-time basis. The Company will not sponsor applicants for work visas.

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