Offer summary

Qualifications:

High school diploma or equivalent required; Bachelor's degree preferred., At least 2 years of supervisory experience required., Minimum of 3 years of work experience in Patient Access required., Previous experience with Epic is preferred..

Key responsibilities:

Manage daily operations of the Pre-Access Service Center through supervision of staff.

Conduct regular audits to assess performance and staffing levels.

Develop policies to ensure regulatory compliance and high performance.

Collaborate with organizational leaders to enhance patient care.

Job description

Job Description:

A Pre-Access Manager is responsible for managing the efficient and effective functioning of patient access services for their assigned team within the Pre-Access Service Center (PASC). This role works closely with departmental leaders, staff members, and other stakeholders to uphold high standards of quality, compliance, and patient satisfaction. The role monitors key performance metrics to ensure goals are achieved and makes suggestions for improvement opportunities.

Essential Functions

Manages the daily operations of assigned department through direct supervision of front-line caregivers and supervisors; who may have responsibility for many aspects of daily operations.
Conducts regular audits and reviews to assess performance, staffing levels, and stewardship.
Develops policies and procedures to ensure regulatory compliance and high performance.
Lead and/or contribute to performance improvement initiatives and EHR enhancements.
Collaborate with leaders throughout the organization to provide world-class care for patients.
Promotes the mission, vision, and values of Intermountain Health and abides by service behavior standards
Provides input for hiring, training, coaching, and disciplinary processes for employees.
Performs front-line staff duties as required.
Performs other duties as assigned.

Skills

Leadership
Revenue Cycle knowledge
Coaching
Basic computer skills
Problem solving
Insurance benefits
Customer service

Physical Requirements:

Qualifications

High school diploma or equivalent is required.
Bachelor’s degree or higher is preferred.
Previous experience with Epic is preferred.
At least (2) years of supervisory experience is required
At least three years of work experience in Patient Access is required. Bachelor’s degree may substitute for two years of the required experience.

Physical Requirements

Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.

Location:

Peaks Regional Office

Work City:

Broomfield

Work State:

Colorado

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$33.01 - $50.97

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Required profile