OSA Patient Acct Specialist (Greenville, SC Area Remote Only)

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Minimum of a High School Diploma or equivalent required., Three to five years of experience in medical billing/accounts receivable is essential., Strong knowledge of third-party payor rules, especially State Medicaid plans., Proficient in Word, Excel, and medical billing software such as EPIC or Allscripts..

Key responsibilities:

  • Conduct account research by contacting billing vendors and payers for claim status verification.
  • Prioritize workload based on aging reports and account balances under management direction.
  • Resolve claim errors and demographic issues in work queues.
  • Maintain secure handling of Protected Health Information and ensure low error rates in processing.

Ob Hospitalist Group logo
Ob Hospitalist Group Large https://www.OBHG.com
1001 - 5000 Employees
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Job description

Position Summary:  Responsible for achieving and maintaining reduction of AR days, growth in net collections, reduction in percent of AR greater than 120 days and an increase in cash collected.

Position Responsibilities:  Essential 

  • Account research by contacting and responding to request from billing vendor and payers for verification of patient claim status and/or demographic information.
  • Prioritize workload based on aging reports, account balance, and priority accounts under the direction of management.
  • Investigative skills. Pursues non-payment from third party payors until resolved.
  • Strong knowledge of third-party payor rules and guidelines, especially State Medicaid plans.
  • Ensure all Protected Health Information is kept in a secure location at all times.
  • Maintain a consistent processing and low error rate.
  • Collects and forwards updates to billing vendor as needed to include removal of patients from collections, submission of insurance claims, and payments to be posted.
  • Responds to RAI’s from billing vendor and instructs on next steps.
  • Resolve claim errors, demographic issues, duplicates, and no coverage errors in work queues.
  • Perform other duties as assigned.

Essential Skills/Credentials/Experience/Education

  • Knowledge of billing procedures, health plans and claims processing.
  • Three to five years hands on experience in charge entry, registration, and customer service.
  • Strong organizational skills and attention to detail.
  • A collaborative “team player” who has strong relationship building skills.  Must be able to relate well to individuals at various levels.
  • Strong computer skills, proficient in Word, Excel, and Medical Billing Software (EPIC, Allscripts, McKesson, etc).
  • A minimum of a High School Diploma or equivalent.
  • Three to five years of medical billing/accounts receivable experience.
  • Understanding of medical terminology to include knowledge of ICD-9 and CPT.
  • Professional phone etiquette and excellent customer service skills.

Preferred Skills/Credentials/Experience/Education 

  • Experience billing Medicaid, Managed Care, BCBS and Commercial accounts preferred.
  • Preferred multi-state, multi-location billing experience.
  • Strong computer skills, proficient in Word and Excel.

Mental and Physical Demands (per ADA guidelines)

     Physical Demands: Sitting for long periods of time. Occupation requires this activity more than 66% of the time (2.6+ hrs/day)

     Travel Demands: May require occasional travel to offsite meetings.

    Hourly Compensation: $21.00 - $22.00 per hour + Eligibilty for Monthly Incentive Bonus Plan

    What We Offer - The Good Stuff:

    • A mission based company with an amazing company culture.
    • Paid time off & holidays so you can spend time with the people you love.
    • Medical, dental, and vision insurance for you and your loved ones.
    • Health Savings Account (with employer contribution) or Flexible Spending Account options.
    • Paid Parental Leave
    • Employer Paid Basic Life and AD&D Insurance.
    • Employer Paid Short- and Long-Term Disability.
    • Optional Short Term Disability Buy-up plan.
    • 401(k) Savings Plan, with ROTH option.
    • Legal Plan.
    • Identity Theft Services.
    • Mental health support and resources.
    • Employee Referral program – join our team, bring your friends, and get paid.

    Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Analytical Skills
    • Microsoft Excel
    • Customer Service
    • Organizational Skills
    • Detail Oriented
    • Relationship Building
    • Teamwork

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