Offer summary

Qualifications:

High School diploma with four years of relevant experience or equivalent education., Bachelor’s degree preferred., Strong decision-making, time management, and communication skills., Proficiency in MS Office and business collaboration tools..

Key responsibilities:

Assist Major Account Sales Representatives with sales support activities.

Process orders and supporting documentation for the Purchasing Department.

Build customer relationships through various communication channels.

Create and manage Salesforce reporting and maintain product training.

Job description

The Major Account Sales Assistant role responsible for accurate, timely and quality transactions of all products and solutions to Marco Sales Representatives that contributes to a high level of client satisfaction.

Essential Functions

Assist Major Account Sales Representatives by performing sales support activities including product inquiry, preparing quotes, proposals, obtaining vendor quotes and checking availability of product.
Process orders and supporting documentation which includes vendor quotes, special pricing requests, configurations, PO documentation, lease documentation, etc. to our Purchasing Department
Administrative duties in Salesforce as needed such as creating new opportunities, cases, validation of closed opportunities having products, correct terms, assigning accurate sales rep, etc.
Build customer relationships in a variety of ways, including answering client inquiries from phone, fax, email, and mail.
Upsell and cross-sell when opportunities arise.
Registration of accounts for NBO and special bid or big deal pricing as needed.
Create and manage Salesforce reporting and validation of accurate opportunities.
Maintain product training by staying current with products, technology, recalls, etc.
Attend events to drive demand for Marco solutions and develop relationships with customers.
Provide backup to other Inside Sales team members as needed.
Attend required company and departmental meetings.
Act in accordance with Marco policies and procedures as set forth in the Employee Handbook.
Perform other related duties as assigned.

Qualifications

High School diploma and four years of relevant experience; or equivalent combination of education and experience.
Bachelor’s degree or equivalent education preferred.

Required Skills

Strong decision making, time management, accountability, and high level of written and verbal communication skills. Customer oriented and complaint resolution.
Proficiency with business collaboration tools including MS Office applications, Outlook, vendor software and company specific programs.
Excellent verbal communication skills with internal and external clients.
Manage varying workloads from designated Sales while prioritizing effectively.
Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Highly organized, ability to maintain accurate and detailed reports.
Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations.
Self-starter with the ability to perform with little or no supervision with critical thinking skills.
Strong ability to exercise independent judgment and critical thinking.
Takes initiative.
Manages conflict with a healthy approach and desired outcome.

Required profile