Automation Engineer

Who We Are

At Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our purpose is to advocate for and improve the overall well-being of those we serve, through balanced treatment of the mind and body.

When you join Lucet, you become a valued member of our team, serving more than 15 million people across the U.S. Our employees have a passion for helping others - and it shows. From entry-level employees to senior leaders, we are inspired by our members, putting them first in everything we do. From day one, you'll see firsthand the impact you have on our members, knowing you can make a true difference in their lives.

Why join our team at Lucet?

We are a team of collaborative and hard-working professionals working to improve behavioral health outcomes working in a fast-paced and changing environment. At Lucet, no two days are the same. If you find joy in meaningful work and delivering excellent results, we encourage you to apply!

Benefits

We are looking for top-tier skills and experience in our remote-work environment and that’s because we offer top-tier compensation and benefits, which include:

• Annual compensation between $98,000 - $110,000, PLUS an annual performance-based, discretionary incentive. Compensation is dependent on non-discriminatory factors including but not limited to an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors.
• Full Health Benefits – Medical, Dental, and Vision
• 401(k) with competitive employer match
• Company paid life and disability insurance, wellbeing incentives, and parental leave
• Professional development opportunities and tuition reimbursement
• Paid time off including paid time off for volunteering
• Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued.
  
  

What You Will Do - Essential Functions

The IT Automation Systems Engineer is responsible for the designing and development of Lucet automations and supporting applications that enhance business functionality. The ideal candidate is a person that strives to achieve excellence backed by strong architectural, system design, and automation experience. We are looking for someone who is passionate about technology and pushing the envelope with cutting edge ideas and leaps in intuition. If you are looking to be a part of a growing team designing and building reliable and scalable solutions, then this could be your next great adventure.

• Automation and Infrastructure Development:
• Investigate, design, implement and maintain scalable, robust, best-in-industry, innovative technologies that support and expand Lucet’s infrastructure growth.
• Partner with engineering and operational teams to lead automation efforts.
• Develop modern automation solutions in Broadcom Automic Automation using native Automic scripts.
• Develop workflows and tasks to enhance automation capabilities.
• Contribute to the strategic vision and evolution of enterprise infrastructure.
• Continuously research and evaluate emerging technologies for adoption.

• Technical Support and Troubleshooting:
• Troubleshoot technical issues, identify modifications, and recommend enhancements needed in existing applications to meet changing user requirements and improve systems and processes.
• Coordinate with team members in an on-call rotation to support after-hours operations.
• Install, upgrade and maintain automation and other supporting software solutions in a Microsoft Windows Server environment.
• Project Management and Customer Relations:
• Collaborate with stakeholders to define system requirements and design specifications.
• Assist in the creation of the system design and functional specifications for all new development projects.
• Provide technical guidance for new software initiatives and enhancements to existing systems.
• Support project planning and documentation using tools like Microsoft Office Suite.
• Foster strong working relationships with customers and internal partners.
  

Who You Are

• Required Qualifications
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; equivalent work experience may be considered in lieu of a degree
• 5+ years of experience in infrastructure engineering, systems administration, or automation engineering
• Proven experience implementing and managing automation tools such as Broadcom Automic Automation, Automate Now, Control-M, CHEF, or Puppet.
• Proven experience with SFTP server management (e.g., Serv-U MFT) or general SFTP Server Administration
• Hands-on experience with Microsoft Windows Server administration and troubleshooting.
• Experience building workflows, deploying, configuring, and using modern automation tools
• Experience with Git or a similar version control tool
• Experience with scripting, automation, and orchestration tools such as PowerShell, Python, MSSQL or JCL
• Experience with automating infrastructure builds
• Experience with CI/CD tools such as Azure Development Server or Visual Studio Deployments
• Demonstrate excellent written and communication skills
• Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 9-Panel Drug Screen.
• Preferred Qualifications:
• Microsoft Certified: Azure Administrator Associate or similar
• AWS Certified SysOps Administrator or Solutions Architect
• Certified Puppet Practitioner or CHEF Certification
• CompTIA Security+ or equivalent security certification
• Experience with connecting platforms using REST APIs
• Experience working in an agile environment with tools such as Service Now
• Someone who embodies our values by:
• Serving everyone with compassion and leading with empathy.
• Stepping up and creating value by taking charge and acting when there is an opportunity.
• Adapting in a changing world by recognizing our responsibility to be agile and respond quickly.
• Nurturing growth and belonging by respecting and celebrating everyone for who they are.
• Competencies
• Serve everyone with compassion and lead with empathy.
• Step up and creating value by taking charge and acting when there is an opportunity.
• Adapt in a changing world by recognizing our responsibility to be agile and respond quickly.
• Nurturing growth and belonging by respecting and celebrating everyone for who they are.
• Responsible with a high level of integrity and ethical standards
• Intuitive nature to identify compliance irregularities
• Collaboration: Works well across technical and non-technical teams to achieve shared goals.
• Communication: Clearly conveys technical concepts to diverse audiences, both verbally and in writing.
• Adaptability: Embraces change and quickly learns new tools, technologies, and processes.
• Leadership: Takes initiative, mentors peers, and influences positive outcomes within the team and across departments.
• Accountability: Takes ownership of work, follows through on commitments, and supports team objectives.
• Customer Focus: Maintains a service-oriented mindset and builds strong stakeholder relationships.
• Problem Solving: Proactively identifies issues and implements effective, scalable solutions.
• Technical Acumen: Deep understanding of automation tools, infrastructure systems, and modern IT environments. Attention to Detail: Ensures accuracy in system configurations, workflows, and documentation.
• Working Conditions:
• Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary.
• A quiet workspace with minimal background noise for calls.
• High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting).
  

We encourage applicants with a range of experiences who can demonstrate how their qualifications and skills align with the requirements of this role.

This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.