Offer summary

Qualifications:

Strong administrative skills with experience in an operational environment., Ability to manage and prioritize tasks effectively., Highly organized with attention to detail and ability to meet targets and deadlines., Proactive team player with a passion for delivering excellent customer service..

Key responsibilities:

Maintain and implement all administrative processes and service standards.

Promote supportive relationships with all stakeholders, both internal and external.

Utilize data to identify risks affecting the student experience and implement necessary changes.

Collaborate with the Head of Business Operations and National Programme Directors on projects and initiatives.

Job description

Make an impact at Ulaw, join our Business Operations Team.

Do you have a passion for planning and implementing effective change and improvements? At The University of Law, we’re looking for a Business Operations Team Leader to join our Business Operations team and play a key role in enhancing our client service and business delivery.

This is a 6-month fixed term contract and offers the opportunity to work remotely full time.

As our Business Operations Team Leader you will:

Responsible for the maintenance and implementation of all administrative processes, practices and service standards
Promote and sustain a constructive, supportive and friendly working relationship with all stakeholders, external and internal
Utilise data and feedback to identify any potential risks that might impact the student experience and to work with colleagues across the business to implement any required changes.
Working closely with both the Head of Business Operations and the National Programme Directors on new projects, assignments and initiatives relating to the school/business area

Is this you?:

We are looking for somebody with strong administrative skills, who is comfortable and confident working alongside operational and technical teams.

Experienced in an operational environment, with the ability to manage and prioritise your own tasks
Highly organised and able to keep key documentation up to date
Able to work to targets and deadlines – ensuring a strong attention to detail
Passion for delivering a top-class customer service experience
Proactive team player and strong leader

Please note: the successful candidate will be invited to attend two on-site team days during their fixed term contract.

Why join us?

Along with a starting salary of £30,627 per annum, you’ll enjoy:

A generous annual leave entitlement of 30 days (plus bank holidays)
Private Medical Scheme and Life Assurance
Contributory Pension Scheme
Season Ticket Loans and Student Discounts

The closing date for applications is 25th May. Due to the nature of the role, we are looking to move quickly with shortlisting and scheduling interviews. We may close the advert early if we receive a high volume of applications.

Please visit our careers site https://careers.law.ac.uk/ for a full overview of the job description.

Be part of a diverse and inclusive community

We are committed to ensuring our workforce is reflective of our diverse student population. We actively seek to increase representation across all backgrounds and identities, and we provide support and adjustments throughout the recruitment process.

For more information, please contact talentacquisition@law.ac.uk.

Please note: For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk).

Please note we are not a licenced sponsor.

Some posts within the University are subject to a DBS check - you will be notified of this during the application process.

Required profile