Offer summary

Qualifications:

Bachelor's degree in Social Work, Business, Finance, Psychology, or Nursing required., Two years of experience in a healthcare field is required, preferably in patient navigation or case management., Exemplary customer service skills are preferred., Knowledge of health insurance guidelines and patient assistance programs is essential..

Key responsibilities:

Provide financial information and assistance to new patients throughout their care.

Help patients understand their insurance coverage and find appropriate financial resources.

Collaborate with healthcare teams and resources to ensure financial viability of treatment.

Act as an advocate and liaison between patients and the healthcare system.

Job description

Discover. Achieve. Succeed. #BeHere

Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility.

This job is REMOTE.

FTE: 1.000000

Shift: Flexible 1st shift 7 am to 5 pm

Job Summary:

The Cancer Center Financial Navigator is a dedicated member of the Cancer Center Financial Services team that is responsible for a large patient base. Responsibilities are to provide financial information and assistance to all new patients who are candidates for treatment, throughout the continuum of their care, as educators, advocates, and liaisons to our health care system and payers in order to ensure the best financial outcomes for patients and the institution. The role of the financial navigator is to assure the financial viability of treatment throughout the continuum of Cancer Center care. This includes working with patients to understand their insurance coverage (including inpatient, outpatient, prescription, housing, travel, etc), helping find insurance coverage for patients, collaborating with resources from the Specialty Pharmacy and Radiology, navigating the Insurance Marketplace and working with the team on disability, financial assistance, etc. Other duties as assigned.

EXPERIENCE DESCRIPTION:

Two Years Experience In a Healthcare Field Is Required.

Experience in patient navigation, case management, managed care or other health insurance environment is preferred.

Exemplary Customer Service Skills Are Preferred.

EDUCATION DESCRIPTION:

Bachelor's degree required. Areas of study may include Social Work, Business, Finance, Psychology, or Nursing.

Master's degree in Social Work, Psychology, Business, or Nursing is preferred.

SPECIAL SKILLS DESCRIPTION:

High degree of organizational skills and excellent communication skills

Ability to work independently and take programmatic initiative.

Knowledge of health insurance guidelines, programs and plans

Patient assistance programs, co-pay assistance programs, Medicare, Medicaid health plans, COBRA guidelines and the ability to find new programs that could assist patients with their financial needs.

Compensation, Benefits & Perks At Froedtert Health

Pay is expected to be between: (expressed as hourly) $23.20 - $34.34. Final compensation is based on experience and will be discussed with you by the recruiter during the interview process.

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

Paid time off
Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
Academic Partnership with the Medical College of Wisconsin
Referral bonuses
Retirement plan - 403b
Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.

Required profile