Client Executive - WMS SaaS

The Client Executive is responsible for driving sales growth by identifying and securing new business opportunities, maintaining and expanding relationships with existing clients, and achieving sales targets. This role requires a proactive, results-oriented individual with excellent communication and negotiation skills.

Purpose/Scope:

Identify and Develop New Business Opportunities:

• Conduct market research to identify potential clients and business opportunities.
• Build a business plan which demonstrates steps/activities, revenue components required to meet and exceed assigned revenue and Client satisfaction objectives within territory or portfolio of assigned accounts.
• Generate leads through networking, cold calling, and other sales techniques.
• Develop, foster, and sustain strong relationships as a trusted advisor to potential Clients while maintaining high levels of Client satisfaction to meet Datex’s revenue objectives.
• Develop and implement effective sales strategies to achieve sales targets.
• Proactively research and analyze available Client situational information (10-K, Earnings Calls, Social Media, Client Articles, etc.) to build and position a preemptive value proposition to a prospective Client before they identify their own need.

Sales Presentations and Negotiations:

• Prepare and deliver compelling sales presentations to prospective clients.
• Negotiate and close sales deals, ensuring client satisfaction and profitability.
• Coordinate with internal teams to ensure seamless execution of sales orders and customer service.

Sales Reporting and Forecasting:

• Prepare regular sales reports and forecasts to track performance and identify areas for improvement.
• Monitor and analyze market trends, competitor activities, and client feedback to inform sales strategies.
• Follow established Pre-Sales Processes for Subscription and Services
• Properly manage opportunities and forecast within Dynamics365 CRM. 
• Appropriately and effectively negotiate with a prospect/Client during a sales cycle balancing deal transaction acceleration and giving the least number of concessions.
• Follow established delivery handoff procedure as applicable for Services, Support, and Cloud, in order to ensure Clients efficiently, transparently, and fluidly transition from Sales to Services to Steady State.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. Other duties or projects may be assigned in addition to this general overview of the job.

To be successful in this role, you must be located in the United States and you must be authorized to work for U.S. companies without sponsorship.

Requirements

Required Qualifications:

Education

• Bachelor’s degree in Business Administration, Marketing, or equivalent work experience required (MBA or Master’s degree preferred). 

Experience

• Experience and success in selling high value, long lead time enterprise or supply chain solutions software ($250K and above and 6-12 months in duration for individual transactions).
• Proven sales quota attainment track record.
• Established domain experience in Supply Chain Execution business processes, pain points, technology solutions and related cost-drivers is preferred.
• Experience and success selling Consulting, Cloud and Education services ($100K and above) is preferred.
• Demonstrated relationships with Supply Chain Industry system integrators.

Preferred Qualifications

• Demonstrated sales track record with Midsized Enterprise Clients (5-10 years’ experience or above) is preferred.
• Experience in developing compelling value propositions based on ROI cost/benefit analysis is a plus.

Knowledge, Skills, and Abilities

• Proven new business development skills.
• Strong negotiation and closing skills.
• Outstanding presentation, facilitation, communication and negotiation skills.
• High comfort level and presence with senior and C-Suite executives.
• Ability to analyze sales performance metrics and develop strategies for improvement.
• Strong organizational and time management skills.

Benefits

• Medical, Vision, Dental and Life/Disability Insurance available
• Paid Time Off and Paid Holidays
• 401K
• Supportive leadership environment

Compensation

Base compensation: $100k to $130k. Additional variable compensation (OTE) will be discussed.

Not only does Datex Inc. accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Datex is proud to be an equal opportunity workplace!

Datex will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.