Offer summary

Qualifications:

Bachelor's degree in computer science, information technology, or a related field (Master's preferred)., 8+ years of experience as a Product Owner in Azure cloud environments., Strong understanding of Managed Service Provider operations and best practices., Excellent communication and collaboration skills with technical and non-technical stakeholders..

Key responsibilities:

Act as the primary point of contact for stakeholders, gathering and prioritizing customer requirements.

Guide the development and implementation of Azure solutions based on deep Azure expertise.

Collaborate with clients and cross-functional teams to refine product features and ensure successful project delivery.

Create and maintain a product roadmap that aligns with client needs and business objectives.

Job description

This is a fully remote position, however, occasional travel within the United States may be required.

PURPOSE:
We are seeking a highly motivated and experienced Azure Agile Product Owner with a
strong background in Managed Service Provider (MSP) environments to join our dynamic
team. The ideal candidate will play a pivotal role in guiding the development of Azure-based solutions and services, ensuring they align with client requirements and business goals. This position requires deep expertise in Azure cloud technologies, agile
methodologies, and MSP operations.

RESPONSIBILITIES:
• Product Ownership: Act as the primary point of contact for stakeholders,
gathering and prioritizing customer requirements, and translating them into a
well-defined product backlog for Azure-based solutions and services.

• Azure Expertise: Possess a deep understanding of Microsoft Azure services,
architectures, and best practices to guide the development and implementation of
Azure solutions for clients.

• MSP Experience: Leverage your MSP experience to ensure that the Azure
solutions and services are designed, delivered, and managed with the highest level
of service quality and efficiency, meeting agreed-upon SLAs.

• Agile Methodologies: Apply Agile and Scrum principles to manage product
development, work closely with cross-functional teams, and ensure that sprint
goals and timelines are met.

• Stakeholder Collaboration: Collaborate with clients, business analysts, developers,
and other stakeholders to refine product features, prioritize user stories, and
facilitate communication to ensure successful project delivery.

• Roadmap Development: Create and maintain a clear product roadmap that aligns
with both client needs and business objectives, adapting it as necessary based on
changing requirements or market conditions.

• Quality Assurance: Ensure the delivered solutions meet high-quality standards,
both in terms of functionality and performance, by defining acceptance criteria
and conducting testing as needed.

• Risk Management: Identify potential risks and issues early in the project lifecycle,
and work proactively to mitigate them, maintaining a focus on delivering value to
clients.

• Documentation: Prepare and maintain comprehensive product documentation,
including user stories, feature descriptions, release notes, and other relevant
materials.

• Continuous Improvement: Monitor product performance and gather feedback
from clients and end-users, using this information to drive continuous
improvement and optimization of the Azure solutions and services.

Other Responsibilities as assigned by management

MINIMUM SKILLS, EDUCATION AND EXPERIENCE

Bachelor's degree in computer science, information technology, or a related field (Master's degree preferred).
8+ Years of proven experience as a Product Owner in Azure cloud environments.
A solid understanding of Managed Service Provider operations and best
practices.

PREFERRED SKILLS, EDUCATION AND EXPERIENCE

A solid understanding of Managed Service Provider operations and best practices.
Excellent communication and collaboration skills to interact effectively with both technical and non-technical stakeholders.
Strong problem-solving and decision-making abilities.
Proficiency in project management and Agile tools (e.g., JIRA, Trello).
Experience with Azure Cloud Network or similar DevOps tools is a plus.
Knowledge of security best practices and compliance standards in Azure is advantageous.
Ability to adapt to changing priorities and thrive in a fast-paced, dynamic environment.

Starting compensation: $175,000/year

At Ascend Technologies we firmly believe that diversity, equity, and inclusion are not only fundamental values but also powerful drivers of innovation, growth, and success. We are committed to fostering an environment where every individual feels valued, respected, and empowered.

CORE VALUES
We are seeking highly motivated individuals who have the willingness and ability to demonstrate Ascend core values: