Regional Maintenance Coordinator

This position is remote on the continent of Africa - 60% travel to our network of hospitals.

POSITION OVERVIEW:

The Regional Facility Maintenance Coordinator is a skilled and practiced technician who serves as the regional coordinator in the areas of facilities maintenance. Interprets and distributes regional facility maintenance policies. Audits the current state of adherence to the standard and provides timely reports to the Global Director. Subject Matter Expert in the Computerized Maintenance Management Systems (CMMS).

Extensive travel to all CURE hospital locations is required.

ESSENTIAL DUTIES:

1. Implement and assess network standards for all of the hospital’s key technical activities. This includes the planning of maintenance activities in construction, energy (sources and distribution), HVAC/CVC, water and sanitation, safety equipment and systems.
2. Observe and audit adherence to facilities maintenance standards.
3. Awareness of SafeCare facilities’ audit across the network.
4. Acts as a subject matter expert in the CMMS across the network. Providing training support to hospitals for use of CMMS.
5. Audit and support improvements in CMMS data quantity, quality and usage.
6. Provide timely and accurate maintenance reports to management, highlighting key performance metrics and areas for improvement.
7. Interact effectively with hospital Facility Managers in productive and supportive ways.
8. Foster a culture of teamwork, accountability, and continuous improvement within the maintenance function.
9. Conduct and generate reports for facility infrastructure audits and Facility Condition Index (FCI) assessments.

1. Facility Maintenance & Compliance

• Preventative vs. Corrective Maintenance Ratio: Target ratio of scheduled maintenance tasks vs. emergency repairs, aiming for at least 80% preventive maintenance.
• Response Time to Critical Repairs: Average time to address urgent facility issues at hospitals.
   

2. CMMS Implementation & Utilization

• CMMS Adoption Rate: Percentage of hospitals fully implementing the Computerized Maintenance Management System (CMMS) for tracking maintenance.
• Asset Lifecycle Tracking: Percentage of key hospital assets properly tracked in CMMS for maintenance and replacement planning.
   

3. Training & Capacity Development

• Facility Manager Training Completion Rate: Number/percentage of facility managers who complete scheduled training programs.
   

4. Standardization & Process Improvement

• Facilities Policy Manual Implementation: Percentage of hospitals fully aligned with the standardized facilities policy manual.
• Fire Safety & Occupational Safety Compliance: Percentage of hospitals meeting fire prevention and occupational safety measures.

SECONDARY DUTIES:

1. Research, define and propose facility operation and infrastructure improvements that further improve facility standard of care and safety.
2. Serve on task forces or committees as assigned.

OTHER DUTIES:

Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the co-worker for this position. Duties, responsibilities and activities may change at any time with or without notice. Co-worker must perform other tasks, duties, and projects as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. Bachelor’s Degree in Engineering / Facilities Maintenance, preferred.
2. Minimum of two (2) years experience in a facilities maintenance skilled trade (electrical, plumbing, etc). 
3. Practiced in adherence to facilities maintenance standards and preventive maintenance.
4. Experience in implementing and using computerized maintenance management (CMMS) software systems.
5. Training in infrastructure auditing, FCI, and other facility assessment tools.
6. Deployment, verification, developing reports and summaries of adherence to standards.
7. Experience drafting maintenance policies and standard operating procedures.