Senior Technical Training Content Developer

About Us

Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.

SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.  

We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.

Job Description

Do you thrive on transforming complex technology into clear, engaging learning experiences? Are you passionate about the power of open source and eager to empower others with that knowledge? If so, SUSE invites you to join our dynamic Technical Solutions Training team as a Senior Technical Training Content Developer!

In this pivotal individual contributor role, reporting directly to the Director of Technical Training, you'll be at the forefront of driving understanding and adoption of SUSE's cutting-edge solutions among our valued customers, dedicated partners, and talented internal teams. You will create key assets for our technical training curriculum, crafting structured learning paths and invaluable resources that truly address the needs of our diverse audience. In addition, you will help develop and implement new approaches to content development and help to keep the team at the forefront of utilizing the latest approaches for developing training solutions.

Imagine the impact you'll have: ensuring our customers can confidently leverage the full potential of SUSE's offerings, equipping our partners with the expertise to champion our solutions, and empowering our internal teams with the deep technical knowledge they need to excel. Your work will directly contribute to SUSE's continued growth and market leadership. If you're a creative problem-solver with a passion for communication and a drive to make a real difference, we'd love to hear from you! This role offers the flexibility of being fully virtual, with occasional travel to connect with the team and stakeholders.

What You'll Do:

• Build and Maintain Technical Training Assets: Develop and update a comprehensive curriculum of technical training materials, covering introductory to advanced topics, to support both product launches and the ongoing training needs of our customers, partners, and internal experts.

• Collaborate with an experienced team: Work closely with our Director of Technical Training and a talented team of Training Architects, Engineers, and content developers within the Technical Solutions Training team to bring SUSE product training to life.

• Translate Tech into Training: Partner with product engineering, consulting services, and product management to transform intricate technical details into user-friendly training assets that truly resonate with our target audiences.

• Craft Engaging Experiences: Develop training content in a variety of dynamic formats, including compelling videos, informative graphics, engaging slides, clear textual guides, and impactful audio recordings, all optimized for seamless online eLearning consumption.

• Become a Subject Matter Expert: Dive deep into nominated technologies, becoming our in-house guru and a go-to resource for the team.

• Champion Quality and Consistency: Actively contribute to and follow our standardization guidelines for content creation, lab environments, imaging, tools, and content sharing across all training assets.

• Connect and Collaborate: Participate in occasional travel to foster strong relationships and collaborate in person.

What You'll Bring:

• A Bachelor’s Degree, relevant IT certifications, or equivalent practical experience in the tech world.

• Proven experience in a software technical training role (or similar), with a focus on enterprise-level technology and a track record of developing impactful training courseware for both instructor-led and eLearning environments. Ideally you will have 8+ years in a corporate technical training environment with substantial experience of content design and development.

• A solid foundation and hands-on experience with open source technologies, particularly Linux and Kubernetes.

• Significant advantage given to candidates with hands-on experience with SUSE products and solutions, particularly in Cloud Native technologies such as SUSE Rancher and SUSE Security. Experience with SUSE Linux products, including Multi-Linux Manager, is also highly valued.

• Exceptional written and verbal English communication skills, with a natural flair for clear and engaging audio and video content creation.

• Strong presentation skills that captivate audiences, whether in a physical classroom, virtual classroom or on recorded video.

• A proven ability to thrive independently and collaboratively within a virtual team environment.

• Experience working effectively with diverse inter-departmental and international teams.

Personal Attributes:

• Meticulous and detail-oriented with a focus on creating accurate and easy-to-follow instructions.

• Creative and innovative in designing and developing technical training.

• Customer-focused with an understanding of the needs of technical professionals.

• Proactive and self-motivated with a strong sense of ownership.

• A continuous learner with a desire to stay up-to-date with the latest technologies.

Job

What We Offer 

We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.  

SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind. 

This is a compelling opportunity for the right person to join us as we continue to scale and prosper.   

If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!  

We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.   

Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.

SUSE Values 

• Choice

• Innovation

• Trust

• Community