Client Service Representative -Contract (Remote)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring! We are looking for a Client Services Representative to join our dynamic team. In this role, you will support the Client Services team within regulatory communications. You will assist the team handling the day-to-day administrative operations of the client base, and will engage with clients directly on an as needed basis. This role requires a highly organized, dynamic, and responsive individual with strong customer focus.

This is a temporary contract position expected to last approximately 5-6 months. This is a remote role where you will work off-site. Travel is limited and generally used for team learning and collaboration meetings.  
 

Responsibilities:

• Monitor and update daily reporting

• Manage daily/monthly SLA reviews

• Assist with email/phone inquiries from clients

• Partner with internal teams as needed

• Support the Client Services team with regulatory distributions

• Manage internal/external print requests

• Assist with monitoring and updates to internal reporting/trackers
   

Qualifications:

• Bachelors' degree preferred but not required

• 2-4 years of experience with Client Services administration

• High attention to detail

• Highly effective written and verbal communication skills

• Must be available to work during the hours of Monday – Friday, 8:00 – 5:00 Eastern Time
   

The pay range for this position is $24.00 - $28.00 per hour. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. 

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.