Payroll and SI specialist

Overall objective of the Role

Performs all life-cycle payroll transactions and activities to ensure the processing of an accurate and timely payroll. Displays decision-making skills that support company and payroll policies.

Main Responsibilities

Key responsibilities:

• Independently process payroll from end to end according the defined standards and client requirements including all associated payroll tasks
• Independently manage social insurance related documents and data entry
• Monitor and manage ticket queues using the appropriate BI tools to ensure tickets are handled per the defined timelines and do not exceed expected thresholds
• Ability to utilize the hrX suite of tools as it relates to payroll processing and all associated activities
• Be able to understand and interpret a payslip
• Be able to understand and follow the payroll calendar
• Identify deviations from the standard scope of service and act accordingly including the identification and support of change request opportunities
• Ability to recognize and deal appropriately with sensitive and confidential information
• Produce and understand standard and client specific payroll reports including statutory year end reporting needs
• Review and validate data for accuracy and completeness and initiates corrections per the defined standards
• Answer payroll related questions and requests
• Support and execute SOC1 Controls
• Maintain and apply defined work instructions (DWIs)
• Perform Transactions with Third parties
• Provide clear knowledge transfers to peers
• Support the Root Cause Analysis (RCA) process
• Support and manage system maintenance testing
• Support technical issue coordination and resolution
• Maintains current knowledge of legislation requirements; system updates, changes and overall payroll procedures
• Participates in projects and activities as needed and assigned

Key Criteria to monitor performance

•  Adherence to all Security and Compliance procedures
• 100% Attainment of customer SLA agreements
• Adherence to quality standards
• Demonstrate professionalism and act responsibly

Core Competencies

• Be Accountable - Take advantage of the World of Opportunity and demonstrate personal responsibility and eagerness to explore & acquire the necessary skills. Be a key team player by collaborating and sharing knowledge to accomplish personal and team results. Has a positive sense of humour & outlook
• Solve Problems - Be a resourceful problem solver by proactively identifying problems or challenges in the workplace and put forward creative solutions to drive continuous improvement
• Take Ownership - Proactively seeks clarity of role, accomplishment of individual & team objectives and future personal career opportunities
• Be Client Centric - Actively responds to meeting the expectations and requirements of internal and external clients. Ensure a balanced approach between client requirements and NGA priorities
• Be Effective - Demonstrate knowledge of the NGA Way, our values and levers for success. Contribute and work to agreed global standards, utilize tools & technologies to act fast to achieve maximum personal productivity. Ensure work can be carried out in a repeatable, scalable way

IV. REQUIRED EXPERIENCE

Professional /

Job Experience

• Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint
• Flexibility to support a global and fast paced environment
• Attention to detail
• Excellent written and verbal skills
• Self-motivated with a willingness to learn
• Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures

Academic Degree

Education and Training

Essential

• BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience
• 2-3 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment.
• Social insurance specialist certificate

Desirable

• Experience working with HR and payroll data
• SAP payroll module

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.