Offer summary

Qualifications:

Previous experience in administrative or customer service roles is required., Strong business acumen and data analysis skills are essential., Ability to generate business conversations using data models is necessary., A quiet workspace with a reliable internet connection is needed..

Key responsibilities:

Compile and organize Excel reports for data ingestion.

Conduct data analysis with internal and external reports.

Onboard and support clients while troubleshooting technical issues.

Advocate for home professionals by collaborating with leadership to improve processes and product offerings.

Job description

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by

1) providing the best services for homebuyers

2) led by advantaged underwriting in insurance

3) to protect the whole home.

As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.

In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.

The future is bright for the Porch Group, and we’d love for you to be a part of it, as our Porch Pro | Strategic Account Manager

THE POSITION

As a Strategic Account Manager, you will play a key role in the development and growth of our Enterprise & Managed Accounts. The managed partner network is comprised of medium to large enterprise accounts.

WHAT YOU DO

Assisting with compiling and organizing excel reports to be ingested by our data warehouse
Data analysis with internal and external reports
Onboarding, support, technical troubleshooting, revenue growth, and reporting
Strong business acumen is required. Capable of generating business conversations using data models and discussions that help you manage expectations and grow your managed book of business.
Be the voice and advocate of the home professional (our customer) - Work with leadership and product teams to identify process improvements or product requirements to help resolve any customer-facing issues, test any new product ideations, and ultimately improve home professional satisfaction
Proactively influence team culture by actively participating in team and company activities and opportunities for feedback

WHAT TO EXPECT:

Quick recruitment process through video calls.
Pay rate: MXN 139.00 an hour
Potential Annual compensation: MXN 60,000.00 to MXN 150,000.00
Training: paid initial training, as well as ongoing training to help you develop in your role and career.
Career path: This is only the beginning! We offer real opportunities for career growth as our team keeps on growing!
Support: You’re working from home, but not alone! Your team is available in real-time to help you be successful!
Work/Life Balance: This is a 100% remote job, which means no more time wasted in traffic! Spend more time at home, where your family needs you!

WHAT YOU BRING:

Previous experience in administrative or customer service roles
Workspace: A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload.
Equipment: a laptop (or a desktop computer) and an internet connection that meet our minimum requirements.

#LI-FQ1

#LI-DNP

#LI-Remote

What’s next?

Submit your application below and our Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!

Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.

Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.

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