Offer summary

Qualifications:

2-3 years of experience in Project Management, Operations, or Program Coordination., Experience in education, hospitality, or event planning., Excellent organizational and multitasking skills., Strong interpersonal and communication abilities..

Key responsibilities:

Oversee the logistical planning and execution of pre-college programs.

Manage housing, transportation, staffing, supplies, and event logistics.

Serve as the primary operational contact for internal teams and partners.

Identify and implement efficiency improvements for smoother program delivery.

Job description

Work Arrangement: Fully Remote

Job Type: Full-Time

Work Schedule: Monday – Friday, 10 AM – 6 PM EST (flexibility required during peak periods)

Holiday Orientation: US Holidays

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we’re building for: Watch here

Why Work with Us?

We’re not just another recruiting firm—we focus on placing candidates with exceptional US and EU founders who prioritize the long-term success of their team members. We also provide retention bonuses at 3, 6, 9, and 12 months, as well as community-driven benefits like an annual retreat.

About the Company

The Company runs pre-college enrichment programs across the US and internationally, including recently acquired courses based in the UK (Oxford & Cambridge). They operate ~40 programs, split 50/50 between branded (owned) and managed programs (run on behalf of institutional partners). Their services include operations, residential life support, and staffing.

The Operations Lead oversees program delivery, staffing, conferences, and a strategic integration effort with their UK-based counterpart. The team is entering its busiest season and simultaneously preparing for a major company-wide ramp-up this coming fall.

Key Responsibilities

Program Execution & Coordination (40%)

Oversee the logistical planning and execution of pre-college programs.
Manage housing, transportation, staffing, supplies, and event logistics.
Liaise with university partners and vendors, ensuring timely fulfillment of contracts.
Troubleshoot on-site issues and provide real-time operational solutions.

Project Management & Logistics (30%)

Develop and manage project timelines to meet key milestones.
Coordinate student arrivals, departures, and daily scheduling.
Maintain accurate program records and documentation.
Assist in organizing staff training sessions and resources.

Cross-Functional Communication (15%)

Serve as the primary operational contact for internal teams and partners.
Collaborate with marketing, admissions, and academic teams to align on program goals.
Facilitate clear communication across all operational functions.

Process Optimization (15%)

Identify and implement efficiency improvements for smoother program delivery.
Develop standard operating procedures and best practices.
Gather post-program feedback and propose improvements for future sessions.

Day-to-Day Responsibilities:

Support summer program operations (coordination with seasonal program directors)
Aligning multiple departments: ops, finance, sales, marketing
Manage and ensure completion of recurring project checklists for each program
Help with long-term planning for the next cycle/year
Participate in larger initiatives: tech migration, finance tooling, automation
Act as liaison for contractors/vendors, ensure no drop-offs in process quality

Requirements

Must-Haves

2-3 years of experience in Project Management, Operations, or Program Coordination.
Experience in education, hospitality, or event planning.
Excellent organizational and multitasking skills.
Strong interpersonal and communication abilities.
Calm under pressure, with strong problem-solving skills.
Able to manage tight deadlines and competing priorities.