Offer summary

Qualifications:

At least 4 years of experience in the Banking or Financial Services industry., Proficiency in Client Aperio, Jira, and Service-Now., Strong communication skills, both written and verbal., Experience in customizing workflows and understanding role-based functionalities..

Key responsibilities:

Configure changes using workflows manager, agent manager, and document manager.

Provide technical support and expertise on applications.

Collaborate with vendors to address business requirements and product enhancements.

Work on business processes like multichannel account opening and customer onboarding.

Job description

Title: Configuration Analyst – Aperio
Location: Remote
Type: Fulltime

Job Description:

As a Configuration Analyst, you should have good experience in business operations within the Banking or Financial Services industry with a focus on Client core banking systems.
You must closely work with vendor towards the business requirements in terms of bank product enhancement and defect fixes.
Excellent communication skills, both written and verbal, able to communicate tactfully and effectively with business users and team members.
Ability to customize Workflows to meet changing business requirements.
Ability to work with the business process like multichannel account opening process, onboarding new customers, configure maintenance processes.
Ability to understand the business roles and customize application to handle under role-based functionalities.

Responsibilities:

Configure the changes using workflows manager, agent manager and document manager.
Serve as an expert on applications and provide technical support.

Requirements and Skills:

At least 4 years of Banking or Financial Services industry experience in a business operations area.
Experience in Client Aperio, Jira and Service-Now.
Should be a team player and excellent communicator.

It would be beneficial to have experience with