Licensed Mortgage Loan Assistant (Remote Eligible)

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Fully licensed MLO in good standing, Minimum high school diploma or equivalent, At least 3 years of experience in the mortgage industry, Strong understanding of mortgage industry guidelines and regulations..

Key responsibilities:

  • Pull daily pipeline reports and communicate with consumers post-approval.
  • Conduct timely document collection and review, and order files for underwriting.
  • Assist with marketing activities and manage databases for consumers and agents.
  • Ensure compliance with Silverton's policies and communicate effectively with team members.

Silverton Mortgage logo
Silverton Mortgage Financial Services SME https://www.silvertonmortgage.com/
201 - 500 Employees
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Job description

Why Silverton Mortgage

  • We are a people first organization that was voted a top place to work by the Atlanta Journal and Constitution and the Financial Services Industry
  • We believe in giving back and we do so through The Silverton Foundation
  • Our strong communication skills drive customer satisfaction
  • We offer extensive product lines and maintain an in-house loan process that offers a competitive edge
  • We have fun!

Status: Full time, Exempt/Salaried

Location: Remote

Reports To: Sr. Branch Manager or Branch Manager

Position Summary

The overall responsibilities of this position are to assist in the day-to-day procedures that can assist Mortgage Loan Originators (MLO) to conduct their jobs most efficiently. The Licensed Assistant is responsible for providing ongoing and consistent support to the sales process as well as excellent communication with internal and external customers. Some specific tasks of this position are to:

Responsibilities

  • Pull daily pipeline reports.
  • Communicate with consumers after they are approved.
  • Conduct timely document collection and review.
  • Order out once file has been turned in to underwriting.
  • Validate program guidelines and match to all client files.
  • Assist with marketing activities (mailers, events, etc.).
  • Database management for both consumers and agents
  • Communicate effectively with Mortgage Loan Originators and other staff as needed on a timely basis.
  • Follow Silverton's Safeguard Governance Policy to protect customer non-public personal information.
  • Adhere to Silverton’s code of zero tolerance for fraud and 100% compliance with the rules and regulators of our industry.
  • Adhere to Company’s AML program and procedures where indicated.

Qualifications

  • Required: Fully licensed MLO in good standing
  • Minimum high school diploma or equivalent
  • Minimum of 3 years’ experience in the mortgage Industry
  • Understanding of mortgage industry guidelines and regulations
  • Working Knowledge of all residential mortgage types offered by Silverton (Fannie, Freddie, FHA, USDA, VA, Renovation and Construction)

Skills

  • Strong detail orientation and highly organized.
  • Excellent customer service, interpersonal, verbal and written communication skills
  • Excellent time management, ability to work in a fast-paced environment

Technology Skills

  • Proficient in computer terminal and personal computer operation; Internet Explorer; WebEx; Microsoft Office applications including but not limited to: Word, Excel, PowerPoint and Outlook
  • Proficient in Open/Close LOS or similar
  • Familiarity with AUD (LP, DU, GUS, etc.)

Silverton Mortgage is committed to a diverse and inclusive workplace. Silverton Mortgage is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit -

Silverton Mortgage

Required profile

Experience

Industry :
Financial Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Technical Acumen
  • Non-Verbal Communication
  • Time Management
  • Customer Service
  • Detail Oriented
  • Social Skills

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