Offer summary

Qualifications:

Strong research skills to locate product information, Exceptional critical thinking and problem-solving abilities, Superior attention to detail and organizational skills, Comfortable using Microsoft Office Suite..

Key responsibilities:

Assign filters to new items for an enhanced shopping experience

Communicate with Procurement, Content, and Vendors to gather product details

Conduct category audits and ensure accurate product information

Work on large-scale projects to update product specifications.

Job description

Job Summary

WebstaurantStore, the world’s largest online restaurant supply company, is looking for outstanding candidates to join our team as a full-time Digital Content Coordinator. This role focuses on providing customers with the best shopping experience by locating accurate product attributes for new items, improving site usability, and updating existing items when new standards are set. This is a key part of growing our business and serving the purchasing needs of foodservice professionals worldwide.

As a WebstaurantStore remote employee, you'll enjoy the same training and support to be successful in your position as employees at our physical corporate locations. We stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country both professionally and personally.

Responsibilities

Assign filters to new items to ensure a premium shopping experience for our customers
Use strong research skills to navigate vendor-provided and internal resources to locate key product information
Communicate effectively with Procurement, Content, and Vendors to identify key terms and qualities of items to develop filters and spec table details
Gather data using research and reporting tools to make suggestions to improve site features and navigability through filters and more
Take ownership of assigned products to not only ensure they display accurate information but also consider how the product fits into its categories, conducting category audits if adjustments are needed
Be receptive to feedback from Reviewers as they review each of your filtered items from a consistency and user experience lens
Work on large-scale projects to make regular updates to product information and specifications
Meet quantity and quality key performance indicators related to items filtered and projects completed

Physical Requirements

Work is performed while sitting/standing and interfacing with a personal computer.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires occasional bending, squatting, crawling, climbing, and reaching.
Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Remote Work Qualifications

Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only.

Experience

No prior experience required; relevant experience is a plus

Education

No prior degree required; relevant experience is a plus

Desired Traits

Have exceptional critical thinking and problem-solving skills
Can accurately analyze large amounts of data
Display superior attention to detail
Can work independently and take ownership of work
Possess strong time management and organizational skills
Are flexible and willing to adapt to a dynamic environment
Demonstrate solid written and verbal communication skills
Are comfortable using the Microsoft Office Suite

Company Overview

The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.

Benefits