Offer summary

Qualifications:

Proven leadership experience in accounting and settlement roles., Strong understanding of revenue booking and financial reporting processes., Experience in setting goals and budgets for teams., Ability to manage and coach staff effectively..

Key responsibilities:

Lead and oversee accounting and settlement teams.

Facilitate monthly revenue booking through proactive communication with field teams.

Coordinate with Mumbai leadership to ensure quality performance.

Manage hiring, coaching, and performance appraisals for US team members.

Job description

The Role

Leadership and oversight of their teams
Proactive contact with field on a monthly basis to facilitate revenue booking through various reporting
Assist the NA B2C leader in setting yearly goals and budgets
Responsible to deliver target operating model with high quality and client satisfaction
Required to work with Mumbai leadership to coordinate work performance and quality within their teams
Consistency regarding SLA’s
Responsible for Metrics Management
Travel to India and field offices as required
Responsible for hiring, monitoring, coaching and terminating management staff within the US team as necessary
Responsible for yearly performance appraisals for each Agency Manager
Responsible for defining clear expectations of team progress then monitoring those expectations (goal setting)
Responsible for accuracy and on-going review and maintenance of the office specifics