High School diploma with 6 years of experience in Information Technology., Experience deploying and managing cloud-based network services, particularly in AWS or AWS GovCloud., Solid knowledge of RHEL, Windows, and open-source technologies like OpenShift/Kubernetes., Network & Security Certifications such as Network+, Security+, CCNA, or AWS certifications are preferred..
Key responsibilities:
Design, install, and maintain network systems in an AWS environment.
Provide Tier 3 support for network performance issues and customer ticket resolution.
Report on network performance and implement policies to improve availability and performance.
Provide technical support for new technologies and maintain network diagrams and security plans.
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Do the can't be done.
At Peraton, we're at the forefront of delivering the next big thing every day. We're the partner of choice to help solve some of the world's most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.
How do we do it? By thinking differently. We're not mired in the past. We look at all problems with fresh eyes. We look past the obvious to bring the best talent, tech, and ideas together to completely transform how things get done. So bring your unique ideas, your entrepreneurial spirit, and your drive to succeed and get ready to be part of something bigger. Get ready to do the can't be done.
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Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Program Overview
Improve biometric services and access to expanded biometric data to enable DHS operational missions.
About The Role
Peraton is seeking a AWSCloud Network Engineer to join our team of qualified, diverse individuals. The ideal candidate will become part of Peraton's Department of Homeland Security (DHS) Datacenter Consolidation and Cloud Optimization (DCCO) program providing Networking and Tier 3 support to the DHS Homeland Advanced Recognition Technology (HART) biometric system. The candidate is responsible for providing ongoing cloud network support, addressing availability issues, overcoming network performance problems, providing overall Tier 3 networking support, resolving customer tickets within JIRA and Service Now, and supporting system incident troubleshooting calls. The candidate is expected to closely interact with the government customer to achieve system objectives, provide ticket updates, and system status updates. Candidates are expected to be on-call for a week at a time approximately 4 - 6 times a year.
Day to Day Roles and Responsibilities:
Designing, installing, maintaining and coordinating the use of network systems in an AWS environment.
Evaluating hardware and software and peripheral equipment for large, complex networks.
Providing system data and information necessary to detect, troubleshoot, help analyze and resolve outages, congestion, or other network issues.
Managing network performance, diagnosing performance problems and undertaking tuning activities to ensure network performance meets SLA requirements.
Providing network engineering expertise to resolve operational issues.
Reporting on overall network performance including frequent problems, underlying issues and plans to improve network availability, performance and problem resolution.
Training users, maintaining, creating and deleting user accounts.
Maintaining and updating network diagrams and security plans.
Implementing and coordinating network policies, procedures and standards.
Providing technical support to install and deploy new technologies as they are adopted, including hardware, software, network communications hardware and software, security products, and other information technology products or services required to support the operations and maintenance environment.
Help develop, document, communicate, and enforce a network technology policy.
Support active directory/LDAP, certificate services, network communications, and group policy and security compliance.
Work independently and in team settings to achieve key project/program objectives and deliverables.
Provide on-call support for a week at a time: approximately 4 - 6 weeks per year.
Qualifications
Basic Qualifications:
High School diploma and 6 years of experience.
U.S. citizenship and the ability to obtain/maintain a U.S. government agency level clearance (the DHS EOD, which you must have prior to starting).
5 years of Information Technology experience.
Experience deploying and managing cloud-based network services and monitoring tools
Experience with AWS or AWS GovCloud
Solid knowledge of RHEL, Windows, Openshift/Kubernetes & other open-source technologies.
Preferred Qualifications:
Experience with transitioning from IPv4 to IPv6 is a plus
Experience with Cisco and Juniper products, Linux, scripting, VMware, and OpenShift.