Experience as a product manager or in a related role within a software organization., Strong problem-solving skills with a focus on customer needs., Ability to translate user requirements into effective product solutions., Excellent collaboration and communication skills across various teams..
Key responsibilities:
Conduct user research and analyze market opportunities by engaging with customers and competitors.
Collaborate with cross-functional teams to understand requirements and facilitate product launches.
Support the engineering team in delivering iterative releases based on user feedback.
Define and track metrics to measure the impact of the product team's work.
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Zencargo is a digital first freight forwarder & logistics provider. Our platform allows customers to book, manage and keep track of their international freight as well as use analytics to drive intelligent supply chain decisions that help their businesses thrive.
Whilst shipping is a complex trillion dollar industry, you might be surprised to know that many of the processes that could be simplified with technology are currently done over the phone, by fax and email or even jotted down on scraps of paper
Our services include ocean, air and rail freight as well as trucking and cargo insurance. We deliver significant time, paper and financial savings to our customers offering instant quoting, easy booking and an online dashboard to give them 360 degree, 24/7 visibility on their shipments. Shippers and their counterparts collaborate to manage their logistics on Zencargo and all their supply chain data is stored together in the cloud making business analytics easier than ever.
At Zencargo, we believe that technology can simplify logistical complexity and tear down barriers to trade. Automating trade and logistics operations and providing access to data and analysis will help companies to trade smarter and more efficiently, freeing businesses to concentrate on key decisions. Only by combining human endeavour and technology, can we build smarter supply chains that know no borders.
Interested in being a part of the journey? Zencargo is hiring so please do check our job postings!
Zencargo is looking for an experienced Product Manager to work in one of our cross-functional Experience Teams.
The role works alongside our other Product Managers to deliver our product strategy which will help us realise our vision of a world with smarter trade, and our mission of making our customers’ supply chain their competitive advantage.
Our platform is a web application with features that enable customers to capture their products and suppliers; plan and book their shipping; track shipments to arrival; pay for shipping; and analyse their supply chain performance. We provide the platform, combined with our freight services, to major retailers across the globe, with a particular focus on the UK and EU. We have an exciting vision for the platform over the coming years so there will be opportunities to build market-leading and market-first features that satisfy and delight our users. We are looking for candidates who
appreciate complexity and love distilling vast information down to its essence
value outcomes over outputs and adapt to what they learn
love building relationships with a squad to form a high-performing team
take ownership and are comfortable working with stakeholders across seniority levels
Key Responsibilities
Carry out user research and analyse opportunities by staying close to our customers, suppliers, and competitors
Work with the wider business to understand requirements and facilitate product launches
Collaborate with designers & software engineers to develop solutions that meet users’ needs and further the aims of the product strategy
Support engineers to iteratively deliver releases based on feedback led by you
Communicate progress and promote your team’s efforts to all stakeholders internally
Define and track the metrics which show the impact of your team’s work
Act as the customer’s voice in prioritisation
Skills, Knowledge and Expertise
Worked as a product manager or adjacent role in a software organisation
Demonstrable passion for solving customer problems
Focused on delivering and measuring outcomes
An ability to translate user needs and product strategy into successful solutions
A curiosity to explore and communicate new problem spaces
Excellent collaboration skills both leading execution across teams and influencing across the organisation
Required profile
Experience
Industry :
Logistics & transportation
Spoken language(s):
English
Check out the description to know which languages are mandatory.