Amazon Marketplace Specialist

We’re looking for a detail-oriented and reliable Amazon Marketplace Specialist to support the day-to-day operations of our Amazon storefront. You’ll play a critical role in keeping listings accurate, responding to customers quickly, supporting fulfillment and promotions, and helping keep the store optimized and well-maintained.

This is an excellent opportunity for someone who’s eager to grow in the e-commerce space and gain hands-on experience with Amazon Seller Central.

Estimated Salary: The salary for this position has not been finalized yet. Please indicate your expected salary based on your experience in the application form, and we will consider it in our discussions.

Responsibilities:

Amazon Listing & Store Support

• Upload, format, and edit product listings in Amazon Seller Central
• Maintain A+ Content pages and support Brand Store updates
• Follow content formatting guidelines for titles, bullet points, and product descriptions

Inventory & Order Management

• Monitor FBA inventory levels and flag low-stock items
• Assist with creating inbound shipping plans and tracking shipments
• Coordinate basic logistics with fulfillment and warehouse partners

Customer Support Ownership

• Respond to customer messages, reviews, and questions within 24 hours
• Resolve order issues, refunds, and replacements professionally
• Track and report recurring issues to the broader team
• Maintain a friendly, brand-aligned voice in all communication

Reporting & Analysis

• Pull weekly and monthly sales and performance reports
• Track reviews, ratings, and returns
• Update keyword and ad performance trackers (training provided)

Promotions & Campaign Support

• Assist with uploading deals, coupons, and Lightning Deals
• Support the ad/marketing team with campaign uploads and asset coordination

Requirements

• 1–2 years of experience in e-commerce, preferably with Amazon Seller Central
• Excellent English communication and writing skills
• Highly organized and comfortable with repetitive, detail-focused tasks
• Customer support or client-facing experience a plus
• Proficiency in Google Sheets/Excel
• Fast and reliable internet connection

Benefits

• Food Allowance
• Government Benefits
• 13th Month pay
• Work Equipment
• Night Differential if applicable (10% of hourly rate)
• 20 Leaves (after 6 months)
• Holiday pay (200% on Regular holidays; 130% on Special holidays)
• Overtime pay (max of 10.25 hrs/day)
• Referral bonus (P10,000 if referral passed and stayed with the company for 3 months)
• HMO (after 6 months)

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