Offer summary

Qualifications:

Basic knowledge of computer applications is required., Experience in troubleshooting and resolving technical issues is essential., Familiarity with hardware and software for desktops, laptops, and printers is necessary., Strong communication skills for user support via phone, email, or in-person are important..

Key responsibilities:

Respond to user inquiries and resolve technical issues promptly.

Troubleshoot hardware and software problems on various devices.

Install, configure, and maintain operating systems and applications.

Perform regular updates and patches to ensure system security and functionality.

Job description

Job Title: Helpdesk Support
Work Location: Minneapolis, MN (Remote)
Contract Duration: 4+ Months

Job Description:
Service desk person- with basic knowledge of computer applications.
This role involves troubleshooting, diagnosing, and resolving technical problems, ensuring smooth operations.

Key Responsibilities:

Respond to and resolve user inquiries and technical issues via phone, email, or in-person support.
Troubleshoot and resolve hardware and software problems on desktops, laptops, printers, and other devices.
Install, configure, and maintain operating systems, software, and applications.
Ensure proper setup of workstations, including user profiles, system settings, and necessary software.
Perform regular software updates and patches to ensure system security and functionality.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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