Offer summary

Qualifications:

Strong customer service skills, especially in high-pressure situations., Proficiency in Microsoft Office Suite, Google Workspace, JIRA, and BMS., Experience in inventory management and technical support for AV equipment., Commitment to professional development and continuous improvement..

Key responsibilities:

Support day-to-day operations of IT and Office Operations teams.

Manage inventory of personal computers and assist with asset tagging.

Provide technical support for conference rooms and AV equipment.

Handle administrative duties including reception and mail services.

Job description

IT Assistant

Sacramento, California

We are seeking a IT Assistant to join FoundationCCC in its mission of benefitting, supporting, and enhancing the California Community Colleges—the largest and most diverse system of higher education in the nation. Together, we are building stronger communities by getting students and colleges the resources they need to succeed and expanding pathways to economic and social mobility across California. Join us as we continue this important work to uphold the value of community colleges in building a brighter future.

What You’ll Do

This position is responsible for the administrative duties and logistical services that support the Information Technology and Office Operations teams. Working with both departments, the Assistant will be responsible for ensuring smooth day-to-day operations of the Foundation.

Under general direction, Assistant supports the activities and operations of the Information Technology and Office Operations groups, including IT administrative support, conference room AV troubleshooting, reception, conference room preparation, phone, return merchandise authorization requests and mail services.
Inventory management of personal computers, including procurement and asset tagging within Jira’s Information Technology Asset Management system.
Provide technical support contact to all conference rooms, Zoom rooms, and onsite support of AV equipment (projectors, televisions, controllers, and peripherals).

Attributes For Success

Exemplary customer service skills in stressful, high visibility situations.
Proficiency with Microsoft Office Suite (specifically MS Word, Outlook, PowerPoint, and Excel), Google Workspace, JIRA and BMS.
A commitment to continuous improvement, professional development and growth.
We’re recruiting for mission-driven, passionate, equity-minded individuals with a strong desire to impact and change people’s lives for the better
FoundationCCC blends the impact of a non-profit, the culture of an entrepreneurial start-up, and the scale of a state agency
We have a commitment to professional development and an emphasis on shared leadership, to ensure growth for employees and the organization overall

What We Offer

FoundationCCC is fully committed to a “remote-first” philosophy, and recruits and hires talent across the state in fully remote positions, where virtual work is possible. Our headquarters are located in Downtown Sacramento, just blocks from California’s State Capitol.

Benefits

Competitive compensation, generous PTO, holidays
Medical, dental, and vision plans, Flexible Spending Accounts, and Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings
CalPERS retirement program and optional 403(b) and 457 Retirement plans
Tuition reimbursement
Public Service Loan Forgiveness certified employer

This posting is a condensed version of the full job description. To request the full job description, please email us at jobs@foundationccc.org.

Budgeted Hourly Pay Range:

Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.

Required profile