Director, Product Management

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Position Overview

The Product Manager will oversee Epiq global’s proprietary eDiscovery product, Epiq Discovery. This individual will collaborate across various departments, including engineering, sales, operations, client services, and finance, to drive sales growth and increase product profitability.

This role demands creativity, discipline, and the ability to manage multiple complex threads simultaneously. Success in this position hinges on a strong capacity for compromise and negotiation, fostering partnerships with a steadfast focus on delivery.

The ideal candidate possesses exceptional communication skills, thrives in collaboration, remains flexible in their approach, and has a customer-centric mindset. They should form strong, yet loosely held opinions and be able to build trust across all business areas. We value passionate product leaders who demonstrate discipline, attention to detail, and the drive to make an impact. Experience in legal technology is a significant advantage.

Responsibilities

• Define and communicate a clear product vision and strategy that aligns with business goals.
• Partner with engineering teams to oversee the product development lifecycle.
• Participate in sprint planning, reviews, and retrospectives to ensure successful delivery of features.
• Write clear and comprehensive product specifications, user stories, or feature briefs.
• Create and maintain a product roadmap, prioritizing features and improvements based on business value and customer impact.
• Identify market trends, customer needs, and competitive insights to shape product direction.
• Work collaboratively with stakeholders to align priorities and expectations.
• Gather input from cross-functional teams, customers, and market research to define product requirements.
• Act as a bridge between development, sales, marketing, operations, and support teams to ensure cohesive execution.
• Manage stakeholder expectations and facilitate alignment across departments.
• Collaborate with marketing team and Product Marketing Manager to craft messaging, positioning, and campaigns for product launches.
• Enable sales teams with training, collateral, and insights to support product adoption.
• Identify and resolve product-related issues, ensuring minimal disruption to customers.
• Serve as the escalation point for significant product concerns.
• Conduct research to understand market dynamics, competitor offerings, and emerging opportunities.
• Provide internal teams with the knowledge they need to support and promote the product effectively.
• Partner with support teams to address customer issues and ensure satisfaction.
• Propose ideas for new products or enhancements to existing products to drive innovation.

Qualifications & Characteristics

• Legal technology / eDiscovery experience is highly desirable.
• Managed SaaS products with $20+ million product revenue.
• Experience contributing to engineering discussions around technology decisions and strategy related to a product.

• Bachelor’s Degree.
• 7+ years of product management experience.
• Demonstrated ability to work in a fast-paced and rapid-changing environment.
• Experience with end-to-end product delivery, from conception through completion.
• Demonstrated track record in defining roadmap strategy and definition.
• Excellent speaking, listening, and writing skills; attention to detail; proactive self-starter.
• Ability to develop new ideas and creative solutions.
• Strong critical thinking and problem-solving skills.
• Strong initiative and ability to work with minimal supervision.
• Ability to quickly learn and support new applications and technologies
• Demonstrable knowledge of scripting and cloud/AI technologies

Leadership Competencies

Integrity - Behaves in an honest, fair and ethical manner; shows consistency in words and actions; does what she/he commits to doing; respects the confidentiality of information or concerns shared by others; is honest and forthright with people; carries his/her fair share of the workload; takes responsibility for own mistakes.

Client Focus- Takes action with the clients, both internal and external, and sees their needs as a primary focus; builds a sustaining collaborative and productive relationship with clients; seeks to understand client situations, issues, expectations, etc.; takes appropriate action to meet client needs and address concerns; implements or utilizes methods to monitor and evaluate client feedback.

Results Driven- Sets stretch goals for personal and team accomplishment and works tenaciously to achieve those goals; acts with a sense of urgency; takes the initiative on actions; identifies what needs to be done and takes action before being asked; does more than what is normally required in a situation; establishes metrics to monitor progress and measure success; maintains focus by avoiding or overcoming roadblocks.

Entrepreneurial Orientation - Proposes innovative business opportunities/ideas to customers and business partners; encourages and supports entrepreneurial behavior in others; demonstrates willingness to take calculated risks to achieve business goals.

Decisiveness - Makes well-informed, effective and timely decisions even when data is limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions; has the ability to make tough decisions.

#LI-Remote #LI-RC1

The compensation range for this role is 150,000.00 to 190,000.00 USD annually and may be eligible for an annual bonus. 

Your specific salary will be determined based on several factors:

• Location-based market rate for the role

• Your abilities in relation to the job specification

• Performance during screening and interview

• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.