Business Analyst, Revenue Cycle Operations
Offer summary
Qualifications:
Bachelor’s degree in Business, Economics, Healthcare Administration, Information Systems, or a related field., 3+ years of experience in healthcare revenue cycle analytics, insurance billing, or claims reimbursement., Advanced SQL skills for data querying and analysis, along with proficiency in Excel and Google Sheets., Experience with business intelligence tools like Power BI or Tableau is essential..Key responsibilities:
- Analyze billing, claims, and payment data to identify trends and optimize revenue performance.
- Develop reports, dashboards, and visualizations to provide insights into payer reimbursement and claim denials.
- Collaborate with cross-functional teams to support payer contract compliance and process improvements.
- Respond to ad hoc data requests and support revenue cycle projects with data-driven insights.
Job description
About Natera, Inc.
Natera is a global leader in cell-free DNA testing, transforming the way genetic information is used in oncology, women’s health, and organ health. Our cutting-edge technology empowers healthcare providers with actionable insights to improve patient outcomes. At Natera, we foster a collaborative and innovative environment, where our employees play a critical role in shaping the future of personalized medicine.
Job Summary
Natera is seeking a Business Analyst to support billing, claims, and reimbursement analytics within our Revenue Cycle Operations group. This role will focus on analyzing large data sets to identify trends, optimize revenue performance, and drive strategic decision-making. The Business Analyst will collaborate with cross-functional teams to develop data visualizations, dashboards, and reports that provide valuable insights into payer reimbursement, claim denials, and process efficiency.
The ideal candidate has strong analytical skills, advanced SQL knowledge, and experience with business intelligence tools (Power BI, Tableau, etc.). A background in healthcare revenue cycle management, insurance billing, and claims processing is essential for success in this role.
Job Responsibilities
Data Analysis & Insights
- Analyze billing, claims, and payment data to identify trends in payer reimbursement, claim denials, and rejections.
- Develop reports, dashboards, and visualizations using SQL and BI tools (Power BI, Tableau, etc.).
- Conduct data extractions and reconciliations to ensure accuracy and completeness.
Cross-Functional Collaboration
- Partner with Finance, Insurance Billing, Market Access, and Product teams to provide insights and strategic recommendations.
- Support payer contract compliance analysis by identifying reimbursement patterns and anomalies.
- Work closely with IT and Data Engineering to optimize billing and claims data structures.
Process Optimization & Compliance
- Identify opportunities for process improvements in claims submission, payer compliance, and denial resolution.
- Design and implement workflow enhancements to improve billing efficiency.
- Ensure adherence to HIPAA and regulatory requirements while handling Protected Health Information (PHI).
Ad Hoc Reporting & Special Projects
- Respond to ad hoc data requests from leadership and key stakeholders.
- Support revenue cycle projects by delivering data-driven insights and recommendations.
Required Skills & Experience
Education & Experience
- Bachelor’s degree in Business, Economics, Healthcare Administration, Information Systems, or a related field (or equivalent experience).
- 3+ years of experience in healthcare revenue cycle analytics, insurance billing, or claims reimbursement.
- Deep understanding of the claim life cycle, payer reimbursement models, and insurance billing workflows.
Technical Expertise
- Advanced SQL skills for data querying and analysis.
- Strong proficiency in Excel (PivotTables, formulas, automation) and Google Sheets.
- Experience with business intelligence tools (Power BI, Tableau, or similar).
- Familiarity with billing systems, payer reimbursement rules, and claims processing is a plus.
Analytical & Problem-Solving Skills
- Ability to interpret complex financial and operational data and translate insights into actionable recommendations.
- Strong attention to detail with an ability to identify trends, discrepancies, and process inefficiencies.
Communication & Collaboration
- Excellent ability to communicate data findings to non-technical stakeholders.
- Strong stakeholder management skills with experience presenting insights to leadership.
Preferred Knowledge, Skills & Abilities
- Experience with payer contracts and knowledge of payer-specific reimbursement requirements.
- Familiarity with API/HL7 integrations for billing and claims data workflows.
- Experience designing and implementing process improvement initiatives within revenue cycle operations.
- Ability to work independently in a fast-paced, dynamic environment with tight deadlines.
#LI-AB1
OUR OPPORTUNITY
Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
WHAT WE OFFER
Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!
For more information, visit www.natera.com.
Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.
If you are based in California, we encourage you to read this important information for California residents.
Link: https://www.natera.com/notice-of-data-collection-california-residents/
Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
For more information:
- BBB announcement on job scams
- FBI Cyber Crime resource page
Required profile
Experience
Other Skills
- Google Sheets
- Microsoft Excel
- Communication
- Collaboration
- Problem Solving
- Analytical Skills
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