Offer summary

Qualifications:

High school diploma or equivalent required., Strong communication skills, both verbal and written., Experience in customer service or call center environment preferred., Ability to work flexible hours, including rotating night shifts..

Key responsibilities:

Handle incoming calls and assist customers with inquiries.

Provide accurate information and resolve customer issues promptly.

Document interactions and maintain records of customer communications.

Collaborate with team members to improve service quality.

Heatron's engineers are experts in thermal management. We create endlessly inventive solutions that apply heat or take it away from electronic devices, components, and assemblies. As a company, Heatron is dedicated to creating something that was not possible before, and our products become integral components of creations by the world's most innovative companies. In heating elements or LED integration, we can design to client needs, improve existing products, and manufacture to client specifications in our ISO 9001 registered manufacturing facilities. Heatron is also ISO 14001 registered for environmental and sustainability practices. Our engineers make the development process better with ideas and actions that continually result in improvement, gain and ultimately profit for our customers. From prototyping to testing to assembly and beyond, Heatron can shorten time to market, improve performance standards and reduce production costs through unparalleled project management. Founded in 1977, Heatron is based in Leavenworth, Kansas with a manufacturing and design location in Erie, PA. Heatron was acquired by NIBE in 2016.

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