Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field., Proven experience in client onboarding and change management., Strong understanding of pensions administration processes., Excellent communication and leadership skills..

Key responsibilities:

Oversee the client onboarding process for pensions administration.

Manage change initiatives to improve client experience.

Collaborate with internal teams to ensure smooth transitions for clients.

Report on onboarding metrics and client feedback to senior management.

Driven by our purpose to create better outcomes for our clients, our people and society, we deliver fresh thinking and innovative solutions bespoke for pensions trustees, employers, individuals, families and their offices. We are an industry-leading challenger, providing diverse expertise across pensions, employee benefits, investment and wealth, giving clients an integrated experience. Providing a unique mix of trustee and corporate clients we are grounded around a vision which strives to deliver greater financial confidence for everyone.Our heritage gives us a unique edge. Decades of experience combined with the independence we enjoy today, enables us to be agile and invest quickly in innovative new solutions that bring better outcomes for our clients and society.

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