Workforce, Operations and Special Projects Director

HR.TMTA.M5

Workforce, Operations and Special Projects Director

Ivanti Talent have an opportunity for a highly experienced Workforce, Operations and Special Projects Director to lead critical initiatives that drive agility and efficiency across the Talent Organisation and align to the delivery of Ivanti’s Goals. Reporting directly to the Head of Global Talent, this role will play a pivotal part in supporting Ivanti’s transformative goals by managing recruitment operations, delivering strategic workforce plans, overseeing special projects and collaborating with senior stakeholders to enhance organisational success.

The ideal candidate will have extensive expertise in workforce planning and talent operations including extensive MI production experience coupled with exposure to managing complex projects such as contractor conversions, legal, audit and security compliance, internal mobility, and deployment strategies. This leader will serve as a trusted partner to senior stakeholders, HR, and other cross-functional teams to optimise processes and deliver impactful workforce solutions.

Who We Are:

In today’s work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive.

While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Singapore, and other major cities around the world.

Ivanti’s mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers. 

Our Culture - Everywhere Work Centered Around You

At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. Through Ivanti’s Centered Around You approach, our employees benefit from programs focused on their professional development and career growth.

We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks.  Are you ready to join us on the journey to elevate Everywhere Work? 

Key Responsibilities:

Lead Recruitment Operations:

• Lead the Recruitment Operations team, ensuring recruitment processes, systems and delivery teams operate seamlessly in alignment with Ivanti’s transformation initiatives.
• Foster a high-performance culture across the team, driving operational excellence and continuous improvement.

Lead and Manage the Agile Talent Team

• Drive strategic talent initiatives, fostering collaboration and ensuring the timely delivery of high-quality sourcing solutions. Oversee team workflows, implement best practices, and align sourcing strategies with organisational goals.

Oversee Special Projects Outside of BAU:

• Take ownership of non-business-as-usual projects, including contractor conversions, vendor onboarding, audits, and compliance initiatives.
• Ensure delivery timelines and project outcomes are aligned with organisational priorities and communicated effectively to all stakeholders.

Develop and Implement Strategic Workforce Plans:

• Build comprehensive, data-driven workforce plans to forecast future workforce needs and present actionable solutions to senior leadership.
• Guide evidence-based decision-making that supports business transformation and long-term talent goals.

Deliver Marketing and Talent Insights Reports:

• Generate meaningful recruitment marketing insights and talent data reports that influence leadership’s hiring strategies and competitiveness in the market.
• Provide key metrics and service review packs around diversity, talent effectiveness, and sourcing performance.

Champion the Employer Value Proposition (EVP):

• Embed Ivanti’s EVP into recruitment processes globally, partnering with the Employer Branding team to attract high-quality talent and boost employee engagement.
• Ensure alignment with market trends and candidate expectations in critical regions.

Optimise Recruitment Operations and Processes:

• Refine workflows, simplify tools and implement streamlined vendor management solutions to improve recruitment operational efficiency.
• Establish standardised steps in workforce planning that enhance transparency and execution across teams.

Drive Strategic Staffing Cost Forecasting:

• Collaborate closely with the Finance and associated teams to enhance workforce cost forecasting processes, ensuring alignment with budget planning and strategic growth.
• Contribute to accurate financial modelling for talent planning.

Collaborate on Closing Skill Gaps:

• Partner with Talent Directors, HR and business teams to identify skill gaps based on organisational needs and recommend reskilling, upskilling, or external hiring solutions.
• Support strategies that enable workforce readiness for future objectives.

Deliver Workforce Metrics to Talent Directors:

• Ensure timely delivery of key recruitment metrics, including time-to-fill, cost-per-hire, quality-of-hire, diversity statistics, and pipeline performance reports.
• Provide actionable insights to support regional talent decision-making and support agile proactive talent activity.

Lead Market and Labor Trend Analysis:

• Stay ahead of labour market trends, competitor benchmarks, and emerging technologies to inform workforce planning and refine recruitment strategies.
• Incorporate relevant market insights into long-term decision-making processes.

What you will need for the role:

• Proven leadership experience in recruitment operations, workforce planning, and talent delivery within a dynamic, fast-paced organisational environment.
• Strong exposure to managing projects such as contractor conversions, recruitment compliance and audit internal mobility, and process optimisation.
• Working towards or in possession of a CIPD Level 5 or commensurate recognised qualification
• Ability to implement strategic sourcing initiatives and expose to leading agile teams in a complex, multi location organisation.
• Expert knowledge of recruitment metrics, audit processes, and workforce analytics from both the customer and team perspective.
• Demonstrated ability to engage and build strong relationships with senior stakeholders and partner effectively with HR and cross-functional teams.
• Experience developing and implementing strategic workforce plans with a focus on agility and business alignment.
• Data-driven mindset with the ability to translate insights into actionable strategies.
• Exceptional organisational skills with the ability to lead multiple initiatives simultaneously.
• Strong communication skills and a collaborative leadership style.

This role can be based from any global location where Ivanti has an office presence.

At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

We are committed to fostering an inclusive and supportive workplace. If you require any reasonable adjustments during the application or interview process, please don’t hesitate to let us know by contacting recruiting@ivanti.com . We are happy to accommodate your needs to ensure a positive experience