Bachelor's degree in Computer Science or related field., Experience in production support and troubleshooting., Strong analytical and problem-solving skills., Familiarity with SQL and database management..
Key responsibilities:
Monitor and resolve production issues in a timely manner.
Collaborate with development teams to implement fixes and enhancements.
Prepare and maintain documentation for support processes.
Provide support to end-users and assist with technical inquiries.
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FDM Group is the global leader in the Recruit, Train and Deploy sector, launching thousands of careers every year across the globe. We are renowned for our dynamic Careers Programme, which provides graduates, returners to work and ex-forces personnel with award-winning business and technical training, before being deployed as consultants with our industry-leading clients. We remain dedicated to our purpose of creating and inspiring exciting careers that shape our digital future.
Since our founding in 1991, we have grown exponentially, with over 5,500+ employees and 95+ nationalities working together as a team across EMEA, Asia Pacific and North America. We have firmly established ourselves as a truly inclusive employer that champions diversity in the workplace.