Second Line - Supporttekniker

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Full Remote
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Offer summary

Qualifications:

Proven experience in technical support or IT helpdesk roles., Strong knowledge of operating systems and networking principles., Excellent problem-solving skills and ability to work under pressure., Effective communication skills, both verbal and written..

Key responsibilities:

  • Provide second-line technical support to end-users and resolve complex issues.
  • Collaborate with first-line support and other IT teams to ensure efficient service delivery.
  • Document and track support requests using ticketing systems.
  • Assist in the development and implementation of IT policies and procedures.

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Centric Sweden http://www.centric.eu
201 - 500 Employees
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